Mystic,
If you open the door on the frame, usually the left side, theres a tag with the model number (665.12345678 like this)
Nat

Can you see any other part numbers, like off the motor or control board? I'll try to cross reference it.
Nat

I'm sorry.. and I completely respect your checking the garage, labels and such.. but the comment quoted above just seems rediculous to me. If it was such a bad nasty poison that would kill any unsuspecting repair man, they really shouldnt have it on the shelves of Wal Mart. In fact.. if it renders appliances "useless" then perhaps it should be banned? Or hey.. at least labeled appropriately!

"high risk of poison"... seems to me its just as dangerous USING the product on clogs in ordinary sinks -- again, I'm sorry, it just doesn't make sense to me. I suppose I'll take my lashes from the landlord but if the guy is afraid to touch it because of "poison"-- I'll have to laugh really hard outloud.

Thanks anyway.... again...

Yes Drags, I forgive you... lol.. Im an adult.. whats more, a mother of three- I can handle temper but I'm quick to put it back down. I also know through patience and experience- that logic and reasoning gets better results than blatant excitable remarks.

That being said, the model number according to the motor housing is S62NXKDC-7630. For what its worth, its already been taken apart to this point BEFORE the drano was used... and I know that its beyond a simple diagnostic checklist. We already drained the first (nasty) water and another empty load's water after that by hand. We dismantled the drainpipe on both the sink side, and the motor side... and nothing we could reach was obstructing (thats why we tried drano as the last ditch effort)

Yes, the drain hose is attached to a white plastic arm thats about a 45 degree angle.. and yes there are two little white plastic check balls in their appropriate place under the filter housing in the machine itself. This model does not have a labeled "drain" cycle so it drains as its rinsing... and there is nothing happening when it usually makes its sucking sound. The motor runs, I can hear that.. all the other cycles are fine - but the pump does not seem to have power to it, if that makes sense. Through other help sites I've devised that the pump and motor are in the same unit..it looks to be generally advised to replace the entire motor/pump and with a machine this old, its probably better to get a new dishwasher for the labor and parts cost... not to mention that "so very risky" poison aspect.. (really.. I'll drain the drano myself so THATS not on my conscience)

I appreciate your continued effort to help, but I really do believe its beyond a fix-it-myself... and at this point- I feel if I tried, I'd probably be billed for mucking it up without "notifying" them first.... :rolleyes:

Hi, i was just about to try Drano following trying vinegar to see if that will clear a problem with our top knife rack not doing much of anything(Kitchenaid KUDS02FR). It used to clean wonderfully -- so i'm thinking there's a blockage in the supply line to the upper nozzle or the nozzle outlets. We're on a well and we know there is some build up as evidenced by our toilet bowls.

So my first try is vinegar. if that doesn't work, i was going to try drano - but this article steers me off (thanks!). Is there a better line and nozzle agent than vinegar? I can't see any fouling in any of the three spray arms. The washer seems to work fine outside of the top knife rack not getting cleaned.

Any other suggestions?