Rank: Member
Groups: Registered
Joined: 9/22/2008(UTC)
Posts: 9
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Hello all,
For a period of 2-3 months my dishwasher has not been fully pumping the water out of the tub at the conclusion of a cycle. To clear the water I had to select cancel. Now the dishwasher makes a grinding sound and will not drain at all. In fact any cycle I select causes it to make the grinding noise. While manually draining the tub I found some broken glass. Is it possible that glass in the pump could be the problem? If so can someone tell me how to check. Do I have to disassemble it?
Please help I have a big family and I need to repair it or replace it asap.
Thanks,
Mike
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Rank: Advanced Member
Groups: Senior Expert
Joined: 8/13/2008(UTC)
Posts: 3,097
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Please post all of the model number.
Nat
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Rank: Member
Groups: Registered
Joined: 9/22/2008(UTC)
Posts: 9
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Sorry, I missed the first three numbers. It is 665.15714000
Mike
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Rank: Advanced Member
Groups: Senior Expert
Joined: 8/13/2008(UTC)
Posts: 3,097
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Without actually checking it myself, I would say the pump is going out (possibly due to the glass getting into it) but the grinding may also be from the motor.
Although my opinion would be to replace the pump & motor(part #AP3776466) you may want to look inside the pump to see if anything looks damaged from the glass or whatever else maybe in there.
This is one of the best pump & motor designs, again in my opinion) that Whirlpool made. And they don't put this design in the new ones.
Nat
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Rank: Member
Groups: Registered
Joined: 9/22/2008(UTC)
Posts: 9
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If you don't mind can you tell me how to check for debris in the pump? I've never taken one apart.
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Rank: Advanced Member
Groups: Senior Expert
Joined: 8/13/2008(UTC)
Posts: 3,097
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Start by removing the lower spray arm and then the bolts on top of the pump, keep going until you find any debis (just remember how it goes back to gether) If you need to see a breakdown go to searspartsdirect
Nat
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Rank: Member
Groups: Registered
Joined: 9/22/2008(UTC)
Posts: 9
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I can't hold the 1" hex on top of part 11 and unscrew the 1/4 inch screw the holds it on. Any hints?
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Rank: Advanced Member
Groups: Senior Expert
Joined: 8/13/2008(UTC)
Posts: 3,097
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We generally wedge a screw driver, carefully, down in there to hold the upper impeller (#11) and then you can get the 1/4" bolt out.
Nat
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Rank: Member
Groups: Registered
Joined: 9/22/2008(UTC)
Posts: 9
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Sorry to keep bugging you but can you tell me if I loosen the screw clockwise or counterclockwise. It is so tight and small I'm afraid I'll break it if I go the wrong way. When I spin the upper impeller manually it sounds like its hitting on something.
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Rank: Advanced Member
Groups: Senior Expert
Joined: 8/13/2008(UTC)
Posts: 3,097
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That bolt should turn counter clockwise.
nat
BTW..... It's not a bother I volunteer what I know on here all the time ;o
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