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schafer99  
#1 Posted : Tuesday, September 7, 2010 4:29:23 PM(UTC)
schafer99

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Joined: 9/7/2010(UTC)
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The freezer and refrigerator is cold but the case/frame between the freezer and refrig is hot, so hot you can touch it for only a couple of seconds.
Side by side unit

Seems to be cold but not really cold.
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denman  
#2 Posted : Friday, September 10, 2010 5:22:05 AM(UTC)
denman

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Your model number looks like it is short 3 digits at the front.
These are the digits which tell who actually made the unit as Kenmore does not actually manufacture appliances.

Usually a hot case/frame is dirty condenser coils and/or the condenser fan is not running.
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