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apparkx  
#1 Posted : Wednesday, August 25, 2010 12:21:35 PM(UTC)
apparkx

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During an absence from home, the ice maker jammed (my problem) but then water continued to flow and flooded the inside of the freezer and ran out on the floor and into the basement. At some point the water stopped. After cleaning out the ice, including removing, cleaning, and replacing the ice maker, water would not dispense from the fountain, or come into the ice-maker. The ice-maker will go through its cycle, but no water comes in. If I manually put water in it, it will make and dispense. On advice obtained on-line, and locally, and studying the wiring diagram, I ordered and replaced the control board in the door. No change -- same symptoms and still no water. (There was a short burst of water from the fountain - 1 sec - after replacing the board) I am now assuming the water valve or valves are bad. How can I determine if this is the case for sure? Any help welcome.
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Joe / APP Team  
#2 Posted : Wednesday, August 25, 2010 2:26:06 PM(UTC)
Joe / APP Team

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Originally Posted by: apparkx Go to Quoted Post
During an absence from home, the ice maker jammed (my problem) but then water continued to flow and flooded the inside of the freezer and ran out on the floor and into the basement. At some point the water stopped. After cleaning out the ice, including removing, cleaning, and replacing the ice maker, water would not dispense from the fountain, or come into the ice-maker. The ice-maker will go through its cycle, but no water comes in. If I manually put water in it, it will make and dispense. On advice obtained on-line, and locally, and studying the wiring diagram, I ordered and replaced the control board in the door. No change -- same symptoms and still no water. (There was a short burst of water from the fountain - 1 sec - after replacing the board) I am now assuming the water valve or valves are bad. How can I determine if this is the case for sure? Any help welcome.




I'm pretty sure you have a burnt out solenoid on your water valves(that unit has 2 valves) if you need to replace the valve(s), I would replace them both, as insurence.

They can be circuit tested and checked for VAC to the valve from the dispenser or icemaker.

The valves are located on the back of the unit in the compressor compartment.

The Black wire is power from the water dispenser.

The tan wire is power from the icemaker.

And the white wires are the neutral side off the power supply.

(You will need a multimeter that reads voltage and resistance)

You should do this one solenoid at a time, so you don't get lost.
(it's a little crowded in there).

Remove the black wire from the solenoid terminal and check for 500 to 1000 ohms across the terminals, re connect the black wire and put the meter leads across the terminals, and have someone select water and press the actuator switch, you should have 120 VAC at the solenoid.

If you have the VAC,at both solenoids, you have a bad water valve.

If you have NO vac, you have a broken or loose wire in the harness, and will need to trace it back to the control board.

Ice maker fill valve, is tested the same way, only the tan wire is the circuit, and you will need to run a test on the icemaker control module.

For the VAC test to the icemaker fill valve, you will need a insulated jumper wire.

With the white front cover off the icemaker assembly, you will insert one bare end into the H opening and the other end into the T opening,once the large gear starts to move , remove the jumper wire, go to the fill valve and check tan to white for 120 VAC at the solenoids.

If the VAC is present (you only have 7 or 8 seconds) you have a bad fill valve solenoid.

If VAC is not present, you have a broken wire in the harness or a bad icemaker.

Part number: AP4009066
apparkx  
#3 Posted : Thursday, August 26, 2010 7:33:22 AM(UTC)
apparkx

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Thanks for the detailed info.
It appeared that the valve or valves may have been replaced before (more than 5 years ago by the previous owner). However, I pulled the valves out but did not disconnect, by pulling out the brackets (two screws). I checked continuity on all the coils by pulling the plugs and checking across the terminals. Results strange, in that the 'green' coil was open on the main valve, but the other was not, and on the fountain/ice-maker only the ice-maker coil was open. Doing the voltage check on the fountain only, yielded no voltage at the coil. Couldn't check the ice-maker because of ref position when pulled out from the wall. The only place the harness might be open is the plug where it enters the top of the door, and I don't think that's likely, having inspected it closely, AND it would be a strange coincidence. Any chance that the replacement control board is bad, or went bad on installation?
So, with the coils open on 2 of the 4 solenoids, should I replace them and if that doesn't work, go on to further searching for a solution?
I WAS able to clean the condenser and surrounding area with compressed air while I had it opened up, so that's a plus.
apparkx  
#4 Posted : Thursday, August 26, 2010 8:02:52 AM(UTC)
apparkx

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Big error on my part --- I'm going to run the test again - this time with my VOM set correctly to read VOLTAGE, not AMPs. (it's dark back there!)
Joe / APP Team  
#5 Posted : Thursday, August 26, 2010 8:43:37 AM(UTC)
Joe / APP Team

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Originally Posted by: apparkx Go to Quoted Post
Thanks for the detailed info.
It appeared that the valve or valves may have been replaced before (more than 5 years ago by the previous owner). However, I pulled the valves out but did not disconnect, by pulling out the brackets (two screws). I checked continuity on all the coils by pulling the plugs and checking across the terminals. Results strange, in that the 'green' coil was open on the main valve, but the other was not, and on the fountain/ice-maker only the ice-maker coil was open. Doing the voltage check on the fountain only, yielded no voltage at the coil. Couldn't check the ice-maker because of ref position when pulled out from the wall. The only place the harness might be open is the plug where it enters the top of the door, and I don't think that's likely, having inspected it closely, AND it would be a strange coincidence. Any chance that the replacement control board is bad, or went bad on installation?
So, with the coils open on 2 of the 4 solenoids, should I replace them and if that doesn't work, go on to further searching for a solution?
I WAS able to clean the condenser and surrounding area with compressed air while I had it opened up, so that's a plus.



OK,

Now we're getting some where .

As I said, no circuit on a solenoid will require a new valve(replace both valves).

Even though the two system are related, they have separate power supplies to the fill valve.

Since the water dispenser works, your dispenser control board and the wires at the hinge, are OK, no need to go there.

The tan wire
(i/m power to the fill valve)

Runs from the fill valve, back to the ice maker(through the cabinet liner) and if broken is a non repairable situation.
(let's hope you don't have a broken wire, kinda doubtful, but possible).

Another way to test the icemaker and wire would be to :

Disconnect the tan and white solenoid wires, and attach your meter to the terminals.

At the ice maker control module, install the insulated jumper wire at the L and V openings and check for 120 VAC on the wires at the valve.
(that way you're not limited to 7 seconds).

You may have to, or want to remove the ice maker and back wall of the freezer compartment and check the connector for a shorted pin in the connector(s) as well.

If there is still no voltage, you'd have a bad contact in the control module(ice maker).

I'm still hoping you only need the valves.

Good luck,
:) :) :)
Joe / APP Team  
#6 Posted : Thursday, August 26, 2010 9:00:31 AM(UTC)
Joe / APP Team

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Originally Posted by: apparkx Go to Quoted Post
Big error on my part --- I'm going to run the test again - this time with my VOM set correctly to read VOLTAGE, not AMPs. (it's dark back there!)


Yes ,

It is dark behind those things.

Like I said, hopefully you need the valves and we're done, and you're up and running.

Let us know how it went .
:cool: :cool: :cool:
apparkx  
#7 Posted : Thursday, August 26, 2010 9:45:29 AM(UTC)
apparkx

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Thanks for your very prompt reply.
I did the test again --- continuity (about 500 ohms) on the coils for the water dispenser (1 red, 1 grn) open on the 2 grn for the ice-maker.
Measuring across the terminals for the fountain, no VAC when the actuator is depressed in 'water' mode. (120v to neutral - ok per diagram.) So I will check the wiring again.
I'll order the valves today and proceed to follow your instructions on the ice-maker.
Really appreciate your help.
Joe / APP Team  
#8 Posted : Thursday, August 26, 2010 10:04:40 AM(UTC)
Joe / APP Team

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Originally Posted by: apparkx Go to Quoted Post
Thanks for your very prompt reply.
I did the test again --- continuity (about 500 ohms) on the coils for the water dispenser (1 red, 1 grn) open on the 2 grn for the ice-maker.
Measuring across the terminals for the fountain, no VAC when the actuator is depressed in 'water' mode. (120v to neutral - ok per diagram.) So I will check the wiring again.
I'll order the valves today and proceed to follow your instructions on the ice-maker.
Really appreciate your help.


OK.

Sounds good to me.
:) :) :)
apparkx  
#9 Posted : Tuesday, August 31, 2010 12:29:43 PM(UTC)
apparkx

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Parts came today, and I installed the new valves. All seems OK. Ice-maker has now been through two cycles and the water dispenser works.

Question is, why did the fountain not work, even though the solenoids for it were not open? Only thing I can see on the circuit diagram is the tan line back to the control board from the area of the ice-maker, which might have been clamped down for some reason.

Anyway, it doesn't matter now that it's all working again. Too bad I was sent on a bad path by local and other on-line advice and replaced the control board, which probably wasn't bad.

Thanks for your help in making this right.
Joe / APP Team  
#10 Posted : Tuesday, August 31, 2010 1:46:05 PM(UTC)
Joe / APP Team

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Originally Posted by: apparkx Go to Quoted Post
Parts came today, and I installed the new valves. All seems OK. Ice-maker has now been through two cycles and the water dispenser works.

Question is, why did the fountain not work, even though the solenoids for it were not open? Only thing I can see on the circuit diagram is the tan line back to the control board from the area of the ice-maker, which might have been clamped down for some reason.

Anyway, it doesn't matter now that it's all working again. Too bad I was sent on a bad path by local and other on-line advice and replaced the control board, which probably wasn't bad.

Thanks for your help in making this right.


You're quite welcome

Glad you're back up and running.

As for the tan wire I'm guessing the same, a loose connection,or pinch in the wiring, that you took care of when working on the machine(nice accident).

Good Luck,
:) :) :)
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