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taeseoplim  
#41 Posted : Tuesday, March 22, 2011 8:36:09 AM(UTC)
taeseoplim

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Posts: 20

Hi Joe,

I started out with the exact same problem as DANPAN had, as he posted on the first page:

---------------------danpan's post ---------------------------------
"I have the same problem with my right burner (custom burner) not working any longer and the hot indicator lap is staying on. I like check the switch and identify what needs to be done to fix it. I like to try Joe's suggestion, however, I need some information on what to take appart and get to the switch. Is there a diagram or exploded view that shows how get to the switch? "


The front right burner (both inside and outside) didn't ignite, and the hot surface indicator stayed on all the time. After replacing the infinite switch, the symptom remained the same.

When replacing the switch, all I did was to pull out two sockets from the back of the switch. The upper socket had 6 wires connected and the lower one had 3 wires connnected. I was very careful not to disconnect any wire, and replaced the sockets exactly the way they were. The possibility is that a certain wire might have been disconnected before I opened the control panel. Do you want me to check for a loose wire?

Thanks.
Joe / APP Team  
#42 Posted : Wednesday, March 23, 2011 7:19:39 AM(UTC)
Joe / APP Team

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Originally Posted by: taeseoplim Go to Quoted Post
Hi Joe,

I started out with the exact same problem as DANPAN had, as he posted on the first page:

---------------------danpan's post ---------------------------------
"I have the same problem with my right burner (custom burner) not working any longer and the hot indicator lap is staying on. I like check the switch and identify what needs to be done to fix it. I like to try Joe's suggestion, however, I need some information on what to take appart and get to the switch. Is there a diagram or exploded view that shows how get to the switch? "


The front right burner (both inside and outside) didn't ignite, and the hot surface indicator stayed on all the time. After replacing the infinite switch, the symptom remained the same.

When replacing the switch, all I did was to pull out two sockets from the back of the switch. The upper socket had 6 wires connected and the lower one had 3 wires connnected. I was very careful not to disconnect any wire, and replaced the sockets exactly the way they were. The possibility is that a certain wire might have been disconnected before I opened the control panel. Do you want me to check for a loose wire?

Thanks.


Taes,

OK then, :( :( :(

Yes, we need to check all the red and black wires, to all the switches, make sure one didn't slip off the terminals.

If the wires are all attached and not damaged you'll need to get a multi meter, so you can test voltage into the new switch, voltage out the new switch, and element and sensor resistances.

You can perform all these tests from the wiring at the new switch,

Resistance checks at the 6 pin connector.
(using the red wire as pin#1 and the yellow wire as pin #6).

Unplug the connector from the switch, checking the wires in the connector,
From rd wire #1 to tn wire #5, you should read 34 to 37 ohms.
From rd wire #1 to yellow wire#6, you should read 38 to 42 ohms.
From wire#3 wht to wire#4 wht, you should read 1050 to 1100 ohms at room temperature.

Indications:
No resistance pin#1 to pin#5 = open outer element(bad element).
No resistance pin#1 to pin#6 = open inner element(bad element).
Anyother resistance than stated on pin#3 to pin#4 = bad sensor(bad element).

Voltage checks at switch wiring, and power supplied to the range.
(be careful, these are live voltage checks)

At the three wire connector,
Pin#1 blk and pin#3 rd, you should have 220/240 VAC (power into switch).

At the 6 pin connector,
On the low setting:
Pin#1 rd to pin#6 ylw, you should read 220/240 VAC (power out to inner element).
On high setting:
Pin#1 rd to pin#5 tn, you should read 220/240 VAC (power out to ouiter element.

Indications:
Three wire connector:
No 220/240 VAC across wire#1 blk and wire#3 rd= no voltage to switch(broken wire ?)
Six wire connector:
No 220/240 VAC across wire#1 rd and wire#6 = bad infinite switch
No 220/240 VAC across wire#1 rd and wire#5 + bad infinite switch

You'll have the problem diagnosed and repaired in no time.

Good Luck,
:) :) :)
taeseoplim  
#43 Posted : Wednesday, March 23, 2011 11:45:39 AM(UTC)
taeseoplim

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Posts: 20

Wow, it sounds complicated.
What kind of voltage reader do I need? Can you recommend one for me?

Thanks.
Joe / APP Team  
#44 Posted : Wednesday, March 23, 2011 2:03:03 PM(UTC)
Joe / APP Team

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Originally Posted by: taeseoplim Go to Quoted Post
Wow, it sounds complicated.
What kind of voltage reader do I need? Can you recommend one for me?

Thanks.



Taese,

It sounds complicated , but it's only going to take you 10 or 15 minutes to find and repair or order the defective part.

The meter I reccomend is,

Part number: AP3873826
Part number: AP3873826


It's relatively in expensive, versatile, and comes in handy around the house.
Of course you can get a reasonable priced meter at your local Radio Shack, if you prefer.

You'll do fine,

:) :) :)
taeseoplim  
#45 Posted : Friday, April 8, 2011 7:19:28 AM(UTC)
taeseoplim

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Joined: 3/2/2011(UTC)
Posts: 20

Dear Joe,

I've finally got a multimeter and checked resistance first,
My 6 pin connector is colored RED, BLACK, BLACK, RED, YELLOW, and TAN. There are no WHITE wire.

Resistance from RED (#1) to TAN (#6) was 32-33, mostly 32 ohms.
Resistance from RED (#1) to YELLOW (#5) was 37-39, mostly 37 ohms.
Resistance between YELLOW (#5) and TAN (#6) was 70-72 ohms.

No resistance between all other pins including #3 and #4.

I didn't check the voltage, because I was a little scared, and thought you might be able to find the problem with this resistance information.

Do you have any idea? Is it the time to call for help?

Thanks.

Taeseop.
Joe / APP Team  
#46 Posted : Friday, April 8, 2011 11:07:43 AM(UTC)
Joe / APP Team

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Originally Posted by: taeseoplim Go to Quoted Post
Dear Joe,

I've finally got a multimeter and checked resistance first,
My 6 pin connector is colored RED, BLACK, BLACK, RED, YELLOW, and TAN. There are no WHITE wire.

Resistance from RED (#1) to TAN (#6) was 32-33, mostly 32 ohms.
Resistance from RED (#1) to YELLOW (#5) was 37-39, mostly 37 ohms.
Resistance between YELLOW (#5) and TAN (#6) was 70-72 ohms.

No resistance between all other pins including #3 and #4.

I didn't check the voltage, because I was a little scared, and thought you might be able to find the problem with this resistance information.

Do you have any idea? Is it the time to call for help?

Thanks.

Taeseop.



Taeseop,

Thanks for all the resistance readings, Great Job.

Your wire colors are different, but the pin locations in the connector are the more important part.

At this point you have an open burner temperature sensor,(pin 3 to pin 4 should have had 1050 to 1100 ohms resistance across the 2 wires in the connector) you may want to check the wiring for damage between the switch and the burner sensor.

If the wires are Ok and not damaged.

You'll need to order and install a new dual element burner,

If the first two numbers in the serial number on the production plate are 14 or less, you'll need part number

Part number: AP4100557
Part number: AP4100557


If the first two numbers are 15 or above, you'll need to order part number

Part number: AP4101729
Part number: AP4101729


You should be fine from there on.

Good Luck,
:) :) :)
Parrot356  
#47 Posted : Friday, May 20, 2011 9:07:11 AM(UTC)
Parrot356

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Posts: 2

So it turns out that I have the same problem as the Taeseop with almost identical resistance readings (including the 0 reading between pins 3 &4). I double checked the wiring and it looks fine. I have ordered up a burner assembly based on my serial number (thanks for the clarification there).

So my question is... Do you have instructions or a detail of how to change the burner? I am assuming the glass top has to come off and then it is just a matter of dis/reconnecting the burner and wires and voila... Is the glass top just held in place by screws along the perimeter? Anything I should look out for when I remove it other than not breaking it?

My next question is how long should the the switch and burner last on this stove. The burner and wiring were replaced once already (within the first year) and the switch was replaced three times under our three year warranty (including 6 months ago). Is there something we should/shouldn't be doing to prolong the life of the switch and burner?

Thanks,
Kevin
Joe / APP Team  
#48 Posted : Friday, May 20, 2011 10:54:10 AM(UTC)
Joe / APP Team

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Originally Posted by: Parrot356 Go to Quoted Post
So it turns out that I have the same problem as the Taeseop with almost identical resistance readings (including the 0 reading between pins 3 &4). I double checked the wiring and it looks fine. I have ordered up a burner assembly based on my serial number (thanks for the clarification there).

So my question is... Do you have instructions or a detail of how to change the burner? I am assuming the glass top has to come off and then it is just a matter of dis/reconnecting the burner and wires and voila... Is the glass top just held in place by screws along the perimeter? Anything I should look out for when I remove it other than not breaking it?

My next question is how long should the the switch and burner last on this stove. The burner and wiring were replaced once already (within the first year) and the switch was replaced three times under our three year warranty (including 6 months ago). Is there something we should/shouldn't be doing to prolong the life of the switch and burner?

Thanks,
Kevin



Kevin,

All the testing and access information is right here, attached to this post, you may have to start at pg 1 or 2.

You're on the right track, though. once you get the top disconnected, it's just a matter of flipping it over on a table with a pad and loosening a few screws and lifting the burner off the top. The most important part is labelling the wires as you remove them,(remove the wires one at a time) and making sure you install them on the labeled terminals on the new burner( 1a,1b,2a,etc. they may be in a different location on the new burner).

As for life expectancy, There are so many variables, it's hard to determine, everything from, the burner usage, most people use the right front burner on any stove. oversized pots & pans, boil overs and boil outs, voltage fluctuations, and a lot more.

You'll do fine,

Good Luck,

:) :) :)
Parrot356  
#49 Posted : Thursday, May 26, 2011 11:41:23 AM(UTC)
Parrot356

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Posts: 2

Joe:
Thanks for the advice and help. I replaced the burner this morning and everything works like a charm. You were right. Burner replacement was no big deal. A few wires to connect, a couple of plugs and a few screws. The biggest pain was reconnecting the exhaust duct which is due to the fan placement in my house.
Kevin
Joe / APP Team  
#50 Posted : Thursday, May 26, 2011 12:56:21 PM(UTC)
Joe / APP Team

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Originally Posted by: Parrot356 Go to Quoted Post
Joe:
Thanks for the advice and help. I replaced the burner this morning and everything works like a charm. You were right. Burner replacement was no big deal. A few wires to connect, a couple of plugs and a few screws. The biggest pain was reconnecting the exhaust duct which is due to the fan placement in my house.
Kevin


Kevin,

Great !!!!

We're glad your up and running.

Down draft venting has always been a problem,sounds like yours was not as bad as others.

Great job.

Good Luck,
:) :) :)
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