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Lynneam  
#1 Posted : Thursday, August 19, 2010 2:03:32 PM(UTC)
Lynneam

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Joined: 8/19/2010(UTC)
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First noticed water in front of the freezer door, but neither i nor my son could determine where it originated. Then i discovered that the freezer had defrosted, still running, but ice crystals on freezer food trays, water droplets on inside roof and sides of freezer. Apparently the door had opened and i was unaware of that happening. Now i have learned that freezer door opens whenever i open or close the refrigerator door, and sometimes on its own.

Thank you for any help and suggestions you can provide.

Lynne
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Gene  
#2 Posted : Thursday, August 19, 2010 2:53:06 PM(UTC)
Gene

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Lynne,

Check the freezer door bottom cams. One is attached to the door hinge while the second one is attached to the door. Even if just one is bad, they both have to be replaced.

- The door cam riser (attached to the door) Part number: AP3046922
Part number: AP3046922



- The bottom door hinge assembly Part number: AP3133075
Lynneam  
#3 Posted : Friday, August 20, 2010 4:59:49 AM(UTC)
Lynneam

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Thank you Gene ~ will check the door cams this evening after work. Thank you again.
Lynne
samhe  
#4 Posted : Friday, September 14, 2012 2:42:44 PM(UTC)
samhe

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I have similar problem. Tiny water leak even when I shut off the water supply line to the ice maker. Any answer
Gene  
#5 Posted : Friday, September 14, 2012 2:59:17 PM(UTC)
Gene

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Can you see some ice on the bottom of the freezer?

What is the complete model number of the refrigerator?

Gene.
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