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GE microwave wont heat, but everything else works
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Model: JES831WB002 Brand: GE Age: 5 - 10 years
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techi_dude  
#1 Posted : Friday, August 22, 2008 1:24:38 PM(UTC)
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techi_dude

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I have GE microwave (Model # JES831WB002, about 6-7 years old) which was working fine until yesterday. All of a sudden it stopped heating, but all of the other functions on the key pad, lcd screen, turntable, internal light seem to be working fine. I tried opening the screws behind but was unsuccessful since it has two screws which require a special screw driver.

Any suggestions as to what the problem may be - magentron, diode, fuse or something else. Also how can I open it up myself and try diagnosing the issue as it cost $80+parts and labor to have a GE rep come by to get it checked/fixed. In that price, I might as well buy a new microwave. But I want to be certain that this one I have cant be fixed for cheaper before I dispose it off to get a new one.

Thanks for your suggestions.
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SEDNARB  
#2 Posted : Monday, October 26, 2009 6:14:05 PM(UTC)
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SEDNARB

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I Have A Ge Model Jvm1660wb002 Microwave. It Starts Properly Then In About 10 Seconds Something Clicks And Then There Is A Humming Sound. Everything Else Works. Please Diagnose Thanks
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SEDNARB  
#3 Posted : Monday, October 26, 2009 6:17:14 PM(UTC)
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SEDNARB

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Do You Know The Part Number For The Light Bulb?
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jackdGEuser  
#4 Posted : Wednesday, October 28, 2009 8:58:24 PM(UTC)
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jackdGEuser

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Techi_Dude, mine stopped working yesterday and am considering a service call though I wish to try on my own first. Model #JVM1850WH02 supposedly manufactured in Dec '04 but installed in '06. Everything else works but no heat. Please share what you have learned should it not be posted. Thx!
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shaunshaw  
#5 Posted : Thursday, April 8, 2010 6:36:45 AM(UTC)
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shaunshaw

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techi-dude, mine too, auto zone sell the special socket for those screws. http://www.repairfaq.org/sam/micfaq.htm#mictsthvd
this site may help you diagnose the problem,
shaun
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