Thanks Gene. I forgot to mention that the water was leaking INSIDE the fridge out of that part that runs down from the freezer. Does your advice on how to fix it still apply???

Thanks Gene!! Will give it a shot!!

hello Gene,

although this is an old thread, I just joined to post and thank you for the advice you took the time to post.
I did as you said. I took out the plastic pan at the bottom of the freezer, which was held in place by two 1/4" screws (all screws are 1/4"). it was loaded with ice. then...
I had to remove the ice maker, which I discarded because we don't use it. there were two screws along the top, one at the bottom, and an electrical connector which has a tab that needs to be pulled outward to disconnect.
next is the metal plate, air scoop assembly.
the buildup of ice will probably make it difficult for the removal of the metal plate, as the unit needs to be lifted to the roof and pulled toward the front of the fridge. I had a buildup of ice that needed to be dealt with in order to avoid damage. after removing all ice buildup, I was done in the freezer compartment.
I checked and found that cold air was once again entering into the refrigerator (bottom) compartment. after reassembly, the job was done.