Customer Support 7 days a week

Welcome Guest! You can not login or register.

Notification

Icon
Error

Options
Go to last post Go to first unread
Guest  
#1 Posted : Tuesday, April 11, 2023 4:44:16 AM(UTC)
Guest

Rank: Guest

Groups: Registered
Joined: 8/10/2018(UTC)
Posts: 0
United States
Location: 99556

Was thanked: 4 time(s) in 4 post(s)
I have a DD24DCX6, both drawers were washing and both stopped at same time about mid cycle, top one was on heavy cycle and bottom was heavy cycle w/ECO, I had started them about 2 minutes apart. About mid cycle they both cut off with error code F9. Both drawer lids stayed in locked position and had to be forced open. Shutting down power for DW at the breaker for about 5 minutes did not reset it. They both still have water in them as I can not restart them, I can select start but nothing runs and shortly after will get F9 error. What ever happened control both drawers so it can't be both control modules. Checked for any standing water under bottom drawer but it is dry.

I previously had the dd603 model which had other issues that I kept fixing until I got this dd24d but I had never come across f9 error.

I can't seem to come up with any info searching for a fix to this, does anyone know what to check first?

Edited by user Tuesday, April 11, 2023 4:50:27 AM(UTC)  | Reason: Change title

Sponsor
See inside of your appliance - diagrams and part photos for virtually every model.

powered by AppliancePartsPros.com
 
FIDIRO  
#2 Posted : Tuesday, April 11, 2023 4:56:23 AM(UTC)
FIDIRO

Rank: Member

Groups: Registered
Joined: 4/11/2023(UTC)
Posts: 0
United States
Location: NJ

Following
Guest  
#3 Posted : Thursday, April 20, 2023 6:01:49 AM(UTC)
Guest

Rank: Guest

Groups: Registered
Joined: 8/10/2018(UTC)
Posts: 0
United States
Location: 99556

Was thanked: 4 time(s) in 4 post(s)
After 9 days and no response I'm thinking it must be a secret that can't be let out to say what may be the problem. Luckily I took it upon myself to tear into this machine and found the issue which has been working so far for the last week. Not sure if this fix is something that I can talk about as it may be too much of an inside repair secret to let out.
Guest  
#4 Posted : Friday, June 21, 2024 6:01:33 PM(UTC)
Guest

Rank: Guest

Groups: Registered
Joined: 8/10/2018(UTC)
Posts: 0
United States
Location: 99556

Was thanked: 4 time(s) in 4 post(s)
Similar issue with the same machine.

Would appreciate your experience.
Users browsing this topic
Guest (2)
Forum Jump  
You can post new topics in this forum.
You can reply to topics in this forum.
You can delete your posts in this forum.
You can edit your posts in this forum.
You cannot create polls in this forum.
You can vote in polls in this forum.