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Guest  
#1 Posted : Saturday, June 8, 2024 12:11:48 PM(UTC)
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Water leaking from filter housing. Purchased new filter housing from Kenmore, inserted new filter and still leaked. Put silicone gel on rubber o-rings on filter but it still leaks. Leak is not coming from the hose connectors but inside the filter housing. Any suggestions? Thanks.
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WilliamM/APP Team  
#2 Posted : Tuesday, June 11, 2024 7:21:31 AM(UTC)
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Thank you for your question. If the water pressure going to the appliance is high, it can cause the filter to not seat properly and cause leaking. A way to identify if this may be the cause would be turning the water supply off, attempting to dispense leftover water to relieve pressure, and then installing the filter. Once this is done, the water supply can be turned back on. If the filter housing does not leak at this point, the water pressure is too high and is preventing the filter from seating properly when installed.
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