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Ramseyite  
#11 Posted : Thursday, January 28, 2016 12:49:16 PM(UTC)
Ramseyite

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Looks like the dispenser unit is dead. I connected a meter to the motor and ran started the fast wash cycle. I get 110V to the motor, so the motor or actuator spring is faulty. Found a replacement part on the Internet for $60 delivered in 2 days.
Ramseyite  
#12 Posted : Tuesday, February 2, 2016 10:41:57 AM(UTC)
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When does the motor actually open the door? I hooked up a voltmeter to the leads of the motor and ran a quick wash cycle. I've been looking at the meter for about 10-12 minutes and haven't seen anything yet.
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#13 Posted : Saturday, March 19, 2022 2:54:41 PM(UTC)
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Originally Posted by: TechnicianBrian Go to Quoted Post
It is unlikely detergent is holding the lid shut, but rather the spring that tensions the lid is broken or otherwise not working. I would look at the hinge side of the dispenser and see if spring is still intact. When you release the lid, it should snap open without much difficulty so if it doesn't do that, then I would suspect the spring. Hope this helps.


Hi Brian,
I'm new to this thread but am having the same issue. There are no dishes blocking it to keep it from opening. I have replaced the actual dispenser including the spring. I'm still in the same boat. What's the next obvious step?
Thanks for your help!

Wendy
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