Our specific model is the WF218ANW/XAA01. We've had it since 2010 and it's been fine. Starting in 2021 we started having issues with the "nd" code. We did periodically drain the washer and clean out the filter.

I purchased a new Drain Pump Assembly (DC96-01700A) and installed it in 2021-Feb. Everything seemed to work ok after that. No more "nd" codes.

Starting in 2021-Dec, we started noticing clothes were more wet at the end of a cycle. I would perform an extra spin cycle and saw that the washer was rinsing the clothes again, which I know is done to help re-balance a load. But it never would spin at a high rpm. It seemed to only spin at a low speed, even when set on high. The drum did appear to shake more than I preferred, so I started troubleshooting that. We never received any out-of-balance codes.

This week I installed a set of 4 new shocks. While I had it open, I removed the rear drain hose and flushed it out just because. The back of the drum looked clean and didn't exhibit any of the leaking I've read about if it was a bearing or spider issue. And when I manually spun the drum I didn't hear any grinding metal indicative of bearings.

I put it back together and ran an empty rinse+spin cycle. Everything worked fine. It filled up with water, drained completely, and spun at full high speed. No drum wobbling.

I should mention that we've used the same type of loads for the past 10 years and didn't have problems.

Thinking it was fixed, I put a load of clothes in. It did the same thing. It got to the spin cycle and it re-rinsed and never reached a high speed.

I don't know what else to try. I researched calibration, but I can't figure out how to do that on our model. Maybe it doesn't have that mode. I don't mind trying something else (Balance Ring?), but I also don't want to invest more money and it not fix the problem when I should just buy a new one.

I'm hoping someone can point me to other things to check/replace. Thank you!

Edited by user Thursday, January 6, 2022 10:10:35 AM(UTC)  | Reason: Not specified