Customer Support 7 days a week

Welcome Guest! You can not login or register.

Notification

Icon
Error

Options
Go to last post Go to first unread
johnsr  
#1 Posted : Friday, May 22, 2009 9:12:03 AM(UTC)
johnsr

Rank: Member

Groups: Registered
Joined: 5/22/2009(UTC)
Posts: 5

My 15 year Kenmore refrigerator is constantly running in the cooling cycle. Refrigerator temperature reads around 10 degrees regardless of what the new thermostat is set. Freezer temperature is also very cold. I have replaced the thermostat and defrost timer, cleaned the coils.

:confused: John Sr
Sponsor
See inside of your appliance - diagrams and part photos for virtually every model.

powered by AppliancePartsPros.com
 
Gene  
#2 Posted : Friday, May 22, 2009 2:53:17 PM(UTC)
Gene

Rank: Advanced Member

Groups: Senior Expert, Administrators
Joined: 7/19/2007(UTC)
Posts: 27,455

Was thanked: 4 time(s) in 4 post(s)
What is the complete model number of the refrigerator?

Gene.
johnsr  
#3 Posted : Tuesday, May 26, 2009 3:35:27 PM(UTC)
johnsr

Rank: Member

Groups: Registered
Joined: 5/22/2009(UTC)
Posts: 5

Gene,

It's a Kenmore 21 cu. ft with freezer on top. The model # 363.9611586 and the serial # l21958042
Gene  
#4 Posted : Tuesday, May 26, 2009 8:55:17 PM(UTC)
Gene

Rank: Advanced Member

Groups: Senior Expert, Administrators
Joined: 7/19/2007(UTC)
Posts: 27,455

Was thanked: 4 time(s) in 4 post(s)
John,

The model number you posted does not come up. Verify and repost it please.

Gene.
johnsr  
#5 Posted : Wednesday, May 27, 2009 5:09:01 AM(UTC)
johnsr

Rank: Member

Groups: Registered
Joined: 5/22/2009(UTC)
Posts: 5

Gene,

I afraid that is it, took the numbers off the inside of the refrigerator. Maybe the box is 20 years old?
Gene  
#6 Posted : Wednesday, May 27, 2009 3:31:39 PM(UTC)
Gene

Rank: Advanced Member

Groups: Senior Expert, Administrators
Joined: 7/19/2007(UTC)
Posts: 27,455

Was thanked: 4 time(s) in 4 post(s)
John,

The cooling (evaporator) coil is located in the freezer. The cold air from the freezer comes into the fresh food compartment through a window in the upper left corner of the refrigerator. I'm not sure how exactly your model designed because the diagrams are not accessible online, but if this is really old unit then the left side dial on the control panel should operate with the damper control and regulate this air flow. Try to completely close it and see how it will go.

Gene.
johnsr  
#7 Posted : Thursday, May 28, 2009 5:09:44 AM(UTC)
johnsr

Rank: Member

Groups: Registered
Joined: 5/22/2009(UTC)
Posts: 5

Gene,

You are correct, I have a dial on the left side (Freezer Control A-E) which regulates the cold air from the freezer. I'll close it tonight and see what happens. Could it be the defrost thermostat?

Thanks for all your help, John
Gene  
#8 Posted : Thursday, May 28, 2009 7:01:06 PM(UTC)
Gene

Rank: Advanced Member

Groups: Senior Expert, Administrators
Joined: 7/19/2007(UTC)
Posts: 27,455

Was thanked: 4 time(s) in 4 post(s)
John,

I do not think there is something wrong with the defrost in your refrigerator. If it's not defrosting properly then it should warmer and not colder.

Gene.
Users browsing this topic
Guest (3)
Forum Jump  
You can post new topics in this forum.
You can reply to topics in this forum.
You can delete your posts in this forum.
You can edit your posts in this forum.
You cannot create polls in this forum.
You can vote in polls in this forum.