Customer Support 7 days a week

Welcome Guest! You can not login or register.

Notification

Icon
Error

Options
Go to last post Go to first unread
Libboo  
#1 Posted : Friday, October 13, 2017 2:51:02 AM(UTC)
Libboo

Rank: Member

Groups: Registered
Joined: 10/13/2017(UTC)
Posts: 3

Whirlpool Model GB2SHDXTS02 / S/N KY1331093

Refrigerator section does not cool but bottom freezer is cooling and making ice but is freezing up. I have replaced the capacitor, the control (jazz) board, and most recently, the damper assembly control. The damper was damaged but that was not the issue apparently! I am at a loss. I am pretty sure the evaporator fan/motor is working (pretty sure) but I am aware that it could also be the thermistor or the bimetal defroster. We have a borrowed fridge that has its own problems and won\'t last much longer! Please help!
Sponsor
See inside of your appliance - diagrams and part photos for virtually every model.

powered by AppliancePartsPros.com
 
ThatGuy  
#2 Posted : Friday, October 13, 2017 10:29:26 PM(UTC)
ThatGuy

Rank: Advanced Member

Groups: Expert
Joined: 7/27/2010(UTC)
Posts: 1,395
United States
Location: near the middle of nowhere

Was thanked: 24 time(s) in 24 post(s)
It sounds like a defrost problem to me. Have you checked the defrost heater or defrost bi-metal?

Parts 10 and 14 on this part diagram.
Parts for Whirlpool GB2SHDXTS02: Unit Parts - AppliancePartsPros.com

If the freezer coils are full of frost, that would prevent cold air from being blown into the fresh food section.
Libboo  
#3 Posted : Saturday, October 14, 2017 8:27:14 AM(UTC)
Libboo

Rank: Member

Groups: Registered
Joined: 10/13/2017(UTC)
Posts: 3

I haven't checked those specifically. As much as I have found out about my fridge I don't know all! Do I need to check it unplugged and defrosted? This would seem to defeat the purpose. And getting into that section of the freezer looks daunting as I can find no diagrams or schematics to access that area with out breaking anything. Could you give me s basic step by step or refer me to something that can? I supe appreciate it and am pretty much ready to take it out to a field and put it down Office Space style. While not logical it would be immensely satisfying! Thanks again and look forward to hearing back from you!
ThatGuy  
#4 Posted : Saturday, October 14, 2017 4:46:10 PM(UTC)
ThatGuy

Rank: Advanced Member

Groups: Expert
Joined: 7/27/2010(UTC)
Posts: 1,395
United States
Location: near the middle of nowhere

Was thanked: 24 time(s) in 24 post(s)
Watch these videos and see if they look like your refrig.

https://www.youtube.com/watch?v=yOHr1WWJvT0

Refrigerator Thermistor Kit (part #12002355) - How To Replace

To check the bi-metal also known as a defrost termination thermostat, it has to be frozen. The element can be tested warm or cold.
Libboo  
#5 Posted : Saturday, October 14, 2017 5:51:07 PM(UTC)
Libboo

Rank: Member

Groups: Registered
Joined: 10/13/2017(UTC)
Posts: 3

The first video does look like mine, without the French doors. The second, not so much. My husband has a multimeter so I will check both and get back to you. I need to check the heater element and the bimetal defrost thingy. What about the thermistor? What ranges am I looking for? Thanks again for the help!
Users browsing this topic
Guest (2)
Forum Jump  
You can post new topics in this forum.
You can reply to topics in this forum.
You can delete your posts in this forum.
You can edit your posts in this forum.
You cannot create polls in this forum.
You can vote in polls in this forum.