Hello Simon,

The same problem returned last Sunday. Suddenly, the ice dispenser just kept running after pressing the soft pad to get some ice cubes. I had to unplug the fridge and disconnect the auger motor again.

I called Customer Service to request a new part expecting the old part to have failing. C.S. kindly sent me a new control board for the panel which I just finished installing. However, this time it did not fix the problem. The auger motor continues to run as soon as I plug in the power.

Here is one new thing that I noticed. I was dispensing ice cubes when this problem re-occured. But it automatically changed to crushed ice, and now it is only sending crushed ice. I tried pressing the cubed/crushed ice button on the panel but it did not stop the motor, nor change it from crushed mode.

Do you have another suggestion for me? I won't return the new control panel card until I hear back from you. Could the new panel card be bad?

Thank you for your help. Please let me know if I can provide you with any other information.

Steve

Thank you for responding Simon.

I tried all 3 door panel cards yesterday and none of them stopped the auger motor from continueously running. So I've ordered the rear main control card which is currently being shipped. I will let you know if it fixes the problem.

Steve

I replaced the main control card 7 days ago and it appears to have fixed the ice auger motor continually running problem. So now my fridge has the original door panel control card and a new main control card. It's been working for a week now and I hope this permentantly fixes the problem.

This main control card was also very easy to replace. The control panel box cover is behind the fridge near the compressor, but it only has snap clips you can open with your hand (no tools required). And the control card only has one snap clip which can be released using one finger, so very easy to do the replacement.

Thank you again for your service tips and for saving me a lot of repair cost money.
Regards,
Steve

Hi Stevo,

I have a similar problem but only thing is that my ice dispensing does stop; however it always makes a mess cause it comes out very rushed and when you do let go of the switch it doesn't stop dispensing right away!! there is about a couple of seconds lag that the ice keeps coming!!:mad:

Thanks!