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df_3  
#11 Posted : Monday, September 24, 2012 9:59:23 AM(UTC)
df_3

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Just bought a new door latch. Checked resistance for solenoids on the door latch prior to installing it. 126.8 on pins 1 and 3 and 67.3 on pins 2 and 3. That's 3 door latches w the same resistance. Do I have the right door latch, 10253483? Maybe door latch not issue. New CCU was installed,but prob not resolved. Could it be something else? MCU?

What is the sequence of operations when starting a cycle. All I get is the click for doorlock and nothing else. Should water start flowing, pumps running, etc?
Gene  
#12 Posted : Monday, September 24, 2012 10:12:27 AM(UTC)
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Originally Posted by: df_3 Go to Quoted Post
...Should water start flowing, pumps running, etc?...


At least it should start to fill up with water. And if it does not do anything then it should be some error codes. Double check all wires and connections. Verify 120 VAC to the washer. If the voltage is not within 10% range then it can cause it.

Gene.
df_3  
#13 Posted : Monday, September 24, 2012 2:47:54 PM(UTC)
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Power verified to be 124v. Confirmed connections to CCU and door latch. Have not confirmed connections to MCU, as its not as easily accessible. Think I need to check down there?

Strange that resistance on the 3 door latches is higher than what manual calls for?
Gene  
#14 Posted : Monday, September 24, 2012 3:01:18 PM(UTC)
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Dennis,

I don't believe that MCU is some how involved in this problem. Sorry to say it but I'm stumped. I will ask our experts for possible ideas.

Gene.
df_3  
#15 Posted : Wednesday, September 26, 2012 5:46:09 PM(UTC)
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Is it possible I received the wrong CCU and that's why it's not working? The new CCU has an extra white plastic part sticking out the side of the base that the CCU mounts to. I could not mount the base on my washer, so I left the old base and just mounted the new CCU to it (it fits perfectly). Now that new CCU is not working, wondering if there are different CCU's depending on s/n of unit. The p/n I have is W10273502.
Gene  
#16 Posted : Thursday, September 27, 2012 11:01:24 AM(UTC)
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This part has been redesigned by Whirlpool. The original part number was W10205973 and it has been changed for W10273502.

I hate to say it but it is possible that the new part is defective. If you purchased it from APP, then you can call them and request the part exchange.

Gene.
sturgeon123  
#17 Posted : Saturday, July 12, 2014 3:45:02 PM(UTC)
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Did the washer get fixed if so what fixed it?
I have one with the same issue and the door latch test out at 60 omhs each
+/- 10%
Subhuman  
#18 Posted : Sunday, March 29, 2015 5:07:15 PM(UTC)
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Originally Posted by: df_3 Go to Quoted Post
Just bought a new door latch. Checked resistance for solenoids on the door latch prior to installing it. 126.8 on pins 1 and 3 and 67.3 on pins 2 and 3.


Pin 2 in the common connection to both coils. The resistance between pins 1 & 2 and pins 2 & 3 should both be around 60 ohms. If you measure between pins 1 & 3 you are reading through both coils, which is why you will get around 120 ohms.
Stewart Harting  
#19 Posted : Tuesday, December 6, 2016 7:33:48 PM(UTC)
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New to this forum. Lot of good information here. What was the final fix for dennis's washer? My Kenmore 110.47532602 Has developed the same problems. Replaced the door switch, before joining the forum, and no luck. Will not go into diagnostic mode. Reading here that changing the CCU did not work. Rather not spend the money on a CCU if it is not the problem. Any other suggestions so I can get this unit back into operation? Appreciate the help.
Gene  
#20 Posted : Wednesday, December 7, 2016 9:13:50 AM(UTC)
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There are a few different ways to enter the diagnostic mode. Which one did you try?

You can use the attached tech sheet for more information.
File Attachment(s):
Tech Sheet - W10071740 - 11047511701.pdf (549kb) downloaded 22 time(s).
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