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bordercity  
#1 Posted : Friday, January 7, 2011 12:36:11 PM(UTC)
bordercity

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Hello all

I posted this problem on another forum, and received some suggestions but not a definitive answer. I've also done a search, found similar problems and they were never followed up with by the OP.

I have a problem with a Whirlpool direct drive washer. The spin cycle only works intermittently. When the washer does spin, its spins fine, however about 50% of the time it doesn't spin at all. I've done a fair amount of investigating and research and have found the following.

The washer agitates properly at all times, so I ruled out the motor coupler. When the spin cycle starts but doesn't spin, the water drains fine and the pump operates. I bypassed the lid switch and the problem persists. I then removed the cabinet and monitored what was going on below. When the spin cycle works properly, the clutch spins as it is supposed to, however when the spin cycle doesn't operate properly, the clutch doesn't spin at all. I figured the problem must be in the gear case, but now I'm not so sure.

Yesterday I was home for lunch and the wife was doing a load of laundry. She yelled at me to come have a look at the washer because it was on its final spin cycle but wasn't spinning. I quickly removed the cabinet and took a look underneath, and the clutch wasn't spinning. With some effort I could move the tub by hand.

As soon as the fast spin cycle (end of full cycle) ended, I could hear the gearcase engage, and the tub moved very slightly. So this tells me that the gearcase is failing to engage when its supposed to at times. What would prevent this? Is it an internal problem with the gearcase or something else?

Could this possibly be a timer problem? I read that a worn timer may not allow the pause long enough for the gear case to engage for the spin cycle.

I appreciate all input.

Thanks
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sidfink43  
#2 Posted : Saturday, January 8, 2011 3:37:57 PM(UTC)
sidfink43

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If the motor is running and the pump is turning when the machine is not spinning it is probably the clutch. Look at the Sticky by Richappy at the top of this page for a discussion of clutch and brake problems.
bordercity  
#3 Posted : Saturday, January 8, 2011 8:24:35 PM(UTC)
bordercity

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I'm almost sure that its not the clutch, as the clutch/clutch housing is not spinning at all when in spin cycle; ie. no engagement from the gearcase. Additionally, as mentioned in the first post, I can hear the gearcase engage (or what seems to be) at the end of the spin cycle, and the tub moves slightly. Probably because the electric motor hasn't completely stopped at this point.
richappy  
#4 Posted : Sunday, January 9, 2011 3:35:12 AM(UTC)
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During spin, if the motor is running and you see the clutch housing is not turning, you either have a neutral drain clutch failure, or a bad nylon gear in the tranny. If you lift the lid, then close it and it then spins, you have a bad timer. The timer must interrupt power briefly during spin to allow the tranny neutral clutch to engage.
bordercity  
#5 Posted : Sunday, January 9, 2011 7:20:03 AM(UTC)
bordercity

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Thanks richappy. Thats something I should have mentioned, but you reminded me. If I do lift the lid or interrupt the cycle with the timer (because I had the lid switch jumpered), I can hear the gearcase engage and it will start spinning. Another tech mentioned that there should be a delay between the drain and spinning, but our washer starts spinning immediately (when it works) as soon as the drain starts. So you figure the timer then?
richappy  
#6 Posted : Sunday, January 9, 2011 12:55:56 PM(UTC)
richappy

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You definitely have a bad timer, must interrupt power during the spin cycle to allow the tranny neutral drain clutch to engage.
bordercity  
#7 Posted : Sunday, January 9, 2011 3:20:00 PM(UTC)
bordercity

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Thank you very much for your help. If I end up switching out the timer and it solves the issue, I'll let you know.
bordercity  
#8 Posted : Wednesday, January 12, 2011 9:00:37 AM(UTC)
bordercity

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Well, the issue with the washer is going to remain unresolved. The in-laws were in town and surprised us with a new washer. I was contemplating still repairing it, but its not worth the time and money to repair it and sell it used. Its nearly 7 years old, so I'm guessing I could only get $100-200 for it. A timer is $100. I would have liked to solve the issue, but it would be silly to put any money into it.

Thanks all for your help.
clj  
#9 Posted : Sunday, March 8, 2015 5:43:39 PM(UTC)
clj

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I have the exact same problem to a T.

already replaced the clutch and that didn't do it,

if i find a timer cheap ill swap it and let you know if that was it.
clj  
#10 Posted : Friday, March 13, 2015 2:29:50 PM(UTC)
clj

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it was indeed the timer. As mentioned above aparently if the timer wears out it can try to start the spin before the motor has spun down and stopped all the way from the rinse pumping, and that prevents something from engaging, that is why the spin starts working if you open the lid to inspect it when its not working and then reclose it.(because everything has stopped spinning) ~85 bucks for a time and a super easy install.
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