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Whirlpool Duet: 'Clean Washer' cycle not working
Rank: Member
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Joined: 2/20/2014(UTC)
Posts: 3
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Machine is ~4 years old, all cycles run perfect except for the Clean Washer cycle. When I try to run the Clean Washer cycle it simply runs the drain pump even though no water is in the machine, it never gets to the water fill stage. It is not the water pressure switch (I tried with a new one).
When I run the self diagnostic it gets to the 02 stage (cold water fill) and then proceeds to give me a F20 code (only gives F20 code in diagnostic mode), the cold water never kicks on. I checked that the flowmeter is vertical per the repair manual.
Any ideas on what could be causing the Clean Washer cycle to only run the pump and never start to fill with water?
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Rank: Member
Groups: Registered
Joined: 2/20/2014(UTC)
Posts: 3
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I am thinking it could be the fill valve assembly that has the electric solenoids on it...maybe the Clean Washer mode is not triggering the solenoid on the fill valve? ...just guessing at this point
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Rank: Member
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Joined: 11/10/2014(UTC)
Posts: 2
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I'm having the exact same issue. All cycles work perfectly except the "Clean Washer" cycle. And just as wizaard22 has mentioned, when performing the self-diagnostic routine, stage C02 yeilds an F20 error message. I recently replaced the CCU after the dreaded SUD error....(this is the second time since purchasing this unit too)
Does anyone have any additional info that they could share on this issue?
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Rank: Member
Groups: Registered
Joined: 2/20/2014(UTC)
Posts: 3
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I am still having the same issue, all cycles work except the Clean Washer cycle. I refuse to throw more money at this machine since I already had to replace the control board (~$220), so I haven't replaced the fill valve assembly since that is more money thrown at this pile.
Now the tub bearing is shot (sounds like a turbine engine and the tub spins 'roughly'), and the bearing is only available if you buy the tub with the bearing installed in it...another ~$300. I am just going to wait until the bearing grenades itself and then replace the entire washer. Absurd for a machine that cost $1,100.
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Rank: Member
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Joined: 2/14/2017(UTC)
Posts: 1
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I just read this post, my washer is about 6 years old and is having this same problem. Did you manage to get yours repaired?
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Rank: Guest
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Joined: 8/10/2018(UTC) Posts: 0  Location: 99556 Was thanked: 4 time(s) in 4 post(s)
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My machine is only about 3 years old and is having the same problem. First time trying to use the clean washer and the water doesn't fill.
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Whirlpool Duet: 'Clean Washer' cycle not working
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