Rank: Member
Groups: Registered
Joined: 4/27/2011(UTC)
Posts: 1
|
I'm having the same problem and have had this problem for the entire 4 months I've had this dryer. Same issues...the grill in the back of the dryer is burned with black sticky material that gets all over clothes and ruins them. The problem escalates when you try to dry any type of fleece material - so I hang those to dry now. I've called the place where I bought this dryer just today when I saw this thread, as I realized the problem is not just mine alone. I urge everyone on this thread to call their dealer and call Frigidaire...they can no longer say they've never heard of this problem.
A side note...I had a Frigidaire dryer 3 years ago that caught on fire and nearly burned my house down. I was an idiot to buy another one.
|
|
|
|
|
|
Rank: Member
Groups: Registered
Joined: 1/26/2011(UTC)
Posts: 2
|
Okay, I called Frigidaire and requested reimbursement for the clothes their dryer destroyed. They said they don't have a policy, but offered to send me a check for $20 as a good will gesture. I then filled out a complaint with the BBB and about two weeks later Frigidaire contacted me and offered me $200. I told them that was fine, but it just burned another load and I was pretty much terrified to have this thing in my house. Ruining clothes is one thing, but I was afraid it was going to burn down my house. So, they had a brand new one delivered in a week. It's an updated model, too. I'd rather not have a Frigidaire, but at this point, I'm just glad to have that other one out of my house. I had it about eight months, bought it brand new and it was just awful. I'll never buy Frigidaire again. But, my advice to anyone out there is to fill out a complaint with the BBB. I used the address I got from the Frigidaire Customer Service Department that originally only offered me $20. And the BBB contacted me twice to ensure I had been taken care of.
|
|
|
|
|
|
Rank: Advanced Member
Groups: Senior Expert
Joined: 3/29/2009(UTC)
Posts: 11,699
|
Great story, thanks for informing us and good luck with your new model.
|
|
|
|
|
|
Rank: Member
Groups: Registered
Joined: 8/20/2013(UTC)
Posts: 1
|
I'm having the same problem! Who do I email at frigidaire and what will they do?
|
|
|
|
|
|
Rank: Member
Groups: Registered
Joined: 11/9/2014(UTC)
Posts: 1
|
i am having this same problem. I have had my dryer for 2 years and it started about a year ago. It has become worse .
:mad:
|
|
|
|
|
|
Forum Jump
You can post new topics in this forum.
You can reply to topics in this forum.
You can delete your posts in this forum.
You can edit your posts in this forum.
You cannot create polls in this forum.
You can vote in polls in this forum.
Important Information:
The AppliancePartsPros.com uses cookies. By continuing to browse this site, you are agreeing to our use of cookies.
More Details
Close
