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this_is_nascar  
#11 Posted : Wednesday, October 8, 2014 2:42:11 AM(UTC)
this_is_nascar

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I didn't think the Broil cycle would activate the upper oven element, but I'll give that a try. Last night, we did attempt to cook garlic bread, something wee do all the time. The top part of the bread remained uncooked, while the bottom pieces cook like they were supposed to. I'm almost positive that something is causing the top element not to function properly. Even if it's coming on somewhat, it's never glowing RED, like it used to. I'm just trying to understand whether the element could have gone bad of if the OCB that I got is defective.

What should I expect to see when using the Broil setting, as it relates to the top oven element? I've never used that setting before. Thanks.
this_is_nascar  
#12 Posted : Wednesday, October 8, 2014 3:25:54 AM(UTC)
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I just turned the broiler on high and after a couple minutes, the top oven element did glow. That's the 1st it has done that, since replacing the OCB. Even on the Cleaning cycle, it did not come on, which I'm almost sure it did in the past.

What could be my issue with this?
denman  
#13 Posted : Wednesday, October 8, 2014 3:28:26 AM(UTC)
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The top element in an oven is the broil element.
This is used for browning things.
So when in a broil setting it should come on.
Note that in broil the bake (lower elemet) does not come on.

The symptom with your garlic bread does point to a problem with the broil element.

I would not assume that the broil element is OK unless of coarse it comes on during a broil cycle.
If it does come on during broil then I would say that the control board you received is bad.

If it does not come on then remove power from the unit and check the broil element with a meter. If OK then check the wires that goo to it. If OK then Again the board is probably bad.
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this_is_nascar  
#14 Posted : Wednesday, October 8, 2014 7:34:19 AM(UTC)
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Thanks. Like I said, the top element DOES come on during the broil cycle, but does NOT come on during a bake and/or clean cycle. I'm not real handy, so I don't understand what I have to do to "check the boil element with a meter.

It sounds like you're leaning towards a defective OCB that was sent to me, correct?
denman  
#15 Posted : Wednesday, October 8, 2014 7:56:58 AM(UTC)
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Sorry did not see the post, we must have been posting at the same time.

I agree with you that the replacement board is defective as the broil element and it's wiring is OK since it heats up in broil mode.
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this_is_nascar  
#16 Posted : Wednesday, October 8, 2014 8:01:04 AM(UTC)
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Originally Posted by: denman Go to Quoted Post
Sorry did not see the post, we must have been posting at the same time.

I agree with you that the replacement board is defective as the broil element and it's wiring is OK since it heats up in broil mode.


Thanks. I'm actually on the phone with Tech Support as we speak. Stay tuned............................... and thanks for your help.
this_is_nascar  
#17 Posted : Wednesday, October 8, 2014 8:13:49 AM(UTC)
this_is_nascar

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They're going to ship a replacement OCB today. I'll report once I get it installed. Thanks.
this_is_nascar  
#18 Posted : Monday, October 13, 2014 2:55:31 AM(UTC)
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Issue resolved. Thanks again for your help.
denman  
#19 Posted : Thursday, October 16, 2014 12:58:25 AM(UTC)
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You are welcome.

And thanks for getting back to us. Now when others search for a similar problem they will see what actually worked instead of just suggestions about what could be the cause.
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