Customer Support 7 days a week

Welcome Guest! You can not login or register.

Notification

Icon
Error

Options
Go to last post Go to first unread
Mdemm  
#1 Posted : Saturday, August 30, 2014 11:28:47 AM(UTC)
Mdemm

Rank: Member

Groups: Registered
Joined: 8/30/2014(UTC)
Posts: 2

Everything works fine in the Normal mode until it gets to the fastest speed on the spin cycle. There is an unbelievable banging only in the Normal load spin. It is not the typical bang of leveling off the heavy contents. The spin cycle works fine (no banging) in the other modes like hand washables, permanent press, etc.

Any ideas what could be wrong? Washer is about 14 years old so I'm not sure it's worth fixing unless this is something minor.
Sponsor
See inside of your appliance - diagrams and part photos for virtually every model.

powered by AppliancePartsPros.com
 
fairbank56  
#2 Posted : Saturday, August 30, 2014 3:02:24 PM(UTC)
fairbank56

Rank: Advanced Member

Groups: Expert
Joined: 10/16/2012(UTC)
Posts: 3,806

Was thanked: 7 time(s) in 7 post(s)
You will need to remove the cabinet and check the suspension system. Check the 3 horizontal springs (#3) at bottom of tub and also the 1 vertical spring (#15) in the back. Sometimes the lower hole in the cabinet for that spring will rust out and the spring no longer does it's job. Check that the suspension plate (#17) is in proper position, oriented as shown in photo. Could also be that the suspension pads (#16 and #18) are worn or broken.

Eric

UserPostedImage
Mdemm  
#3 Posted : Saturday, August 30, 2014 5:51:54 PM(UTC)
Mdemm

Rank: Member

Groups: Registered
Joined: 8/30/2014(UTC)
Posts: 2

Any idea how much that type of repair will cost? Should I repair or get new machine?
fairbank56  
#4 Posted : Sunday, August 31, 2014 4:15:26 AM(UTC)
fairbank56

Rank: Advanced Member

Groups: Expert
Joined: 10/16/2012(UTC)
Posts: 3,806

Was thanked: 7 time(s) in 7 post(s)
This is a Whirlpool direct drive machine which is well worth repairing. It's no big deal to remove the cabinet and inspect the suspension yourself. If the hole for the rear counterbalance spring has rusted through, just drill a new one.

Cabinet removal: https://www.youtube.com/watch?v=MVF0h1MQdBE

Eric
Users browsing this topic
Forum Jump  
You can post new topics in this forum.
You can reply to topics in this forum.
You can delete your posts in this forum.
You can edit your posts in this forum.
You cannot create polls in this forum.
You can vote in polls in this forum.