SO I'm looking for troubleshooting advice. My refrigerators actual temperature is 30ish degrees even when I turn the set point to 46. I've check the service menu for operation but I can't really figure out what's going on. My thermistors read correctly (what I would expect). The damper door seems to always be open during normal operation but when I test it in service mode, it will open and close. The only odd behavior (to me) is that it doesn't immediately close when I close it in service mode, it's like a 10-20 second delay but the digital display shows that it's in the process of closing. It does the same thing when trying to open it. What can I check to troubleshoot this problem?

Kyle

(PS, I'm a repair technician for an electronics company, I just am unsure of how the refrigerator's computer is set up to work)

Can any one comment on this? I'm reviving this thread because I'm still dealing with it. What I've learned in the last 3 months is that as long as I keep my new item rotation constant then it will regulate temperature (putting new items in every 2-3 days). But if the fridge gets close to empty or we are gone for the weekend, the fridge gets down to about 30 degrees.

Please help!