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Hi Gene,
I tired the upper oven on "broil" and here's what happened: The bottom element came on and wouldn't shut off, even after hitting the "off" switch and opening the door. I had to cut the breaker.
I don't know what to make of this. Maybe I mis-identified the smoked relay, but according to the tech sheet the bottom element isn't supposed to come on at all in broil mode. Is it a bad "brain," maybe?
Thanks again!
Justin
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Rank: Advanced Member
Groups: Senior Expert, Administrators Joined: 7/19/2007(UTC) Posts: 27,455
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A fried relay on the control board definitely means the control board has gone bad. You have to replace it. I understand it is painful because of very high price for the part but the other choice is to replace the whole oven. - The part number for the control board is AP3030378 You can live chat with the Appliance Parts Pros team to find the ETA for the part. Gene.
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Rank: Member
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Joined: 4/3/2009(UTC) Posts: 4
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Hi Gene,
Yeah, I knew when the relay burned that would mean a whole new board, they're expensive but what can you do? That oven has a lot of hours on it. At least we can still use the lower one in the meantime.
What I'm worried about is putting in a new board and having the same thing happen. Are there some things I can test when hooking up the new board that will let me know if there's anything shorting out before I put the power to it?
Thanks for everything, Justin
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Rank: Advanced Member
Groups: Senior Expert, Administrators Joined: 7/19/2007(UTC) Posts: 27,455
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Originally Posted by: justin_b ...What I'm worried about is putting in a new board and having the same thing happen. Are there some things I can test when hooking up the new board that will let me know if there's anything shorting out before I put the power to it?... Hi Justin, As usual there are two things about it: a good one and a bad one. Lets start with the bad: there is no way to find if the part is defective or not until you install it. The good thing is: any part you purchased from Appliance Parts Pros comes with ONE year warranty. If it fails within a year they will exchanged it. Gene.
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Rank: Member
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Joined: 4/22/2009(UTC) Posts: 2
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Gene - my problem is a little different; I have model RBD275PDB10. The controls themselves seem to work: I can get both ovens to come on and the light to come on by pushing the appropriate buttons, but there is NO display at all in the control panel. This has actually been happening for several years, on an occasional basis (seemed like electrical storms or cleaning cycle use would increase the frequency) but I would normally be able to reset just by hitting any button. Now the control panel display refuses to come back on, though it occasionally beeps for no apparent reason. I am assuming that I will need to replace the control panel assembly, and am wondering what this will entail for a reasonably handy individual such as myself.
Thanks,
MG
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Rank: Advanced Member
Groups: Senior Expert, Administrators Joined: 7/19/2007(UTC) Posts: 27,455
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Most likely the problem is a bad control board because the display is part of it. This part is not too difficult to replace yourself. Open the lower oven door and remove the screw on each side oven trim. Lift up the trim from the bottom and slide it down. Remove the screw on each side of the control panel, pull the bottom of the control panel toward yourself and push it up to release the panel from the tabs on top. - The part number for the control board is AP3767567You can live chat with the Appliance Parts Pros team to find out the eta on the part. Here are the breakdown diagrams and Replacement parts for WHIRLPOOL RBD275PDB10 | AppliancePartsPros.comGene.
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Rank: Member
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Joined: 4/22/2009(UTC) Posts: 2
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Gene - thanks a lot for your help. The control board was the problem, and as you noted, was not too difficult to replace. Expensive part, but a lot cheaper than a new oven!
MG
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Rank: Advanced Member
Groups: Senior Expert, Administrators Joined: 7/19/2007(UTC) Posts: 27,455
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You are welcome. We are glad you were able to fix it.
Gene.
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Rank: Member
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Joined: 11/30/2009(UTC) Posts: 2
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Gene,
I have read many threads with your replies. Thank you for all your help. I have a kitchenaid KEBS208DSS10. I had the same self-cleaning - no power problem ... changed out the control panel thermal fuse (now lower oven works) have to change out the thermal fuse in the back of the upper oven ... I have alot questions about pulling the oven from the wall. 1) does the upper oven and lower oven detach .. am I just pulling out the upper oven or are both coming out 2) How are the ovens connected to the wall 3) are there screws to take out 4) what is the best way to hold the oven when removing it ... open the top door and hold from inside? Thanks so much for your help.
Todd - eisjt
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Rank: Advanced Member
Groups: Senior Expert, Administrators Joined: 7/19/2007(UTC) Posts: 27,455
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Quote:...1) does the upper oven and lower oven detach .. am I just pulling out the upper oven or are both coming out... No. It comes out as a whole unit. Because it is pretty heavy, it's better to remove both oven doors prior to the oven removal. You can find the instructions in the Use and Care guide (page 21). Quote:...2) How are the ovens connected to the wall 3) are there screws to take out 4) what is the best way to hold the oven when removing it ... open the top door and hold from inside?... You can find all answers in the Installation instructions. Here is the Service manual. Here are the breakdown diagrams and Replacement parts for WHIRLPOOL KEBS208DSS10 | AppliancePartsPros.comGene.
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