Customer Support 7 days a week

Welcome Guest! You can not login or register.

Notification

Icon
Error

Options
Go to last post Go to first unread
jlupfer  
#1 Posted : Friday, July 4, 2014 1:36:08 PM(UTC)
jlupfer

Rank: Member

Groups: Registered
Joined: 5/14/2013(UTC)
Posts: 16

The washer starter malfunctioning today. It will not fill with water. No matter where you place the dial to start a cycle, the washer starts spinning immediately. Once it finishes the first spin cycle, and enters the rinse cycle, the washer stops, but won't fill, then starts spinning again until it reaches the "off" point. Do I have a bad switch?
Sponsor
See inside of your appliance - diagrams and part photos for virtually every model.

powered by AppliancePartsPros.com
 
fairbank56  
#2 Posted : Saturday, July 5, 2014 7:02:25 AM(UTC)
fairbank56

Rank: Advanced Member

Groups: Expert
Joined: 10/16/2012(UTC)
Posts: 3,806

Was thanked: 7 time(s) in 7 post(s)
Sounds like a faulty water level pressure switch (level control). Open control panel, unplug clear hose from pressure switch. Does it fill now? If not, disconnect wiring connector from switch and jump the violet and pink wires together. Does it fill now? If so, switch is bad.

Whirlpool W10335056 Switch-Wl - AppliancePartsPros.com

Eric
jlupfer  
#3 Posted : Monday, July 14, 2014 3:12:36 PM(UTC)
jlupfer

Rank: Member

Groups: Registered
Joined: 5/14/2013(UTC)
Posts: 16

I ran the test suggested above. Since the washer filled when I jumped the two wires, I replaced the switch. I did not replace the clear hose because I wanted to make sure it worked. I started the washer as with the new switch in in a normal wash cycle, and it filled as expected; it then went into the spin cycle. When I expected it to fill again for the rinse cycle, it did not fill and went straight to the agitate and then spin. I tried top get it to fill in other rinse cycles on the control dial and could not get it to fill. What am I missing? Bad Timer, control?
fairbank56  
#4 Posted : Monday, July 14, 2014 5:21:08 PM(UTC)
fairbank56

Rank: Advanced Member

Groups: Expert
Joined: 10/16/2012(UTC)
Posts: 3,806

Was thanked: 7 time(s) in 7 post(s)
Yes, it sounds like you also have a faulty timer. Strange symptoms though. If you buy timer from APP and it doesn't fix the problem, you may return it.

Whirlpool 3955765 Timer, Control (60 Hz.) (motor Not A Service Part) - AppliancePartsPros.com

Eric
jlupfer  
#5 Posted : Tuesday, July 15, 2014 1:46:21 AM(UTC)
jlupfer

Rank: Member

Groups: Registered
Joined: 5/14/2013(UTC)
Posts: 16

after posting these symptoms last night, here is what I did to complete a complete wash cycle:

-turn the dial to the start position for a normal wash cycle
-open the control panel and pull the clear hose from the switch
-pull the dial to start the flow of water then reattach the clear hose
-listen for the end of the first spin cycle and push the dial after the spin cycle switches off
-open the control panel and pull the clear hose from the switch, again
-pull the dial to start the flow of water then reattach the clear hose and let the washer run to the end of its cycle

Does this help at all?
fairbank56  
#6 Posted : Tuesday, July 15, 2014 5:14:52 AM(UTC)
fairbank56

Rank: Advanced Member

Groups: Expert
Joined: 10/16/2012(UTC)
Posts: 3,806

Was thanked: 7 time(s) in 7 post(s)
Yes, sounds like the hose or the air chamber that it attaches to on the tub may be clogged. This is common on GE washers but not so much on Whirlpool. You need to remove the cabinet and check the air dome and hose on the right rear part of the outer tub. You can clean the end of the hose out if it's clogged or flush out the air chamber if it has debris in it.

Eric
jlupfer  
#7 Posted : Wednesday, July 16, 2014 9:23:04 AM(UTC)
jlupfer

Rank: Member

Groups: Registered
Joined: 5/14/2013(UTC)
Posts: 16

Dumb question: how do you remove the air chamber? I can't get behind the washer to see it well enough to tell is there is a clip, or if it screws off. I replaced the hose, and the washer is starting its cycle properly, but the rising water level is not triggering the switch to start the agitation cycle, so I figure it must be the air chamber clogged up. I blew on the hose before setting it on the air chamber, and the switch mechanism clicked.
fairbank56  
#8 Posted : Wednesday, July 16, 2014 9:49:20 AM(UTC)
fairbank56

Rank: Advanced Member

Groups: Expert
Joined: 10/16/2012(UTC)
Posts: 3,806

Was thanked: 7 time(s) in 7 post(s)
It's not removable. Clean with a wire fished into hose inlet and flush with hot water using a turkey baster or similar device. Be careful not to break the hose nipple off.

Eric
jlupfer  
#9 Posted : Wednesday, July 16, 2014 11:13:40 AM(UTC)
jlupfer

Rank: Member

Groups: Registered
Joined: 5/14/2013(UTC)
Posts: 16

I ended up shooting a bleach-water mixture in, then blew air in with a compressor. It is working properly at the moment.

Thank you for all of your help.
Users browsing this topic
Forum Jump  
You can post new topics in this forum.
You can reply to topics in this forum.
You can delete your posts in this forum.
You can edit your posts in this forum.
You cannot create polls in this forum.
You can vote in polls in this forum.