Hi, I'm hoping someone can help me. My freezer door hinge (2 prong) is broken so the left side won't shut. It looks like the hinge or bracket comes out of the railing. I have called LG but they can't figure out what part I need. This hinge is hooked directly to the freezer door and makes it tilt. If anyone can tell me where I can get the part that needs to be replaced and how I should replace it, that would be greatly appreciated.