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melmocello  
#1 Posted : Tuesday, March 11, 2014 1:39:40 PM(UTC)
melmocello

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Joined: 3/11/2014(UTC)
Posts: 1

My GE front-load washer has worked really well for the last year that I've owned it (bought used). We recent moved, and the first few loads ran well, but the last two I began to hear a loud "clank" every time the washer drum spun. The first time I noticed it, I didn't think too much about it so I ran another load. This time, when the washer stopped its cycle, the barrel was smoking.

When I removed the top, I checked the rear pulley belt and it appears to be in good condition. However, I'm concerned with taking the drum apart. Should a professional be called in or is this is a simpler fix than I imagined? If so, what do you think may be the cause?

Thanks!
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sidfink43  
#2 Posted : Thursday, March 13, 2014 4:39:53 PM(UTC)
sidfink43

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Joined: 3/29/2009(UTC)
Posts: 11,699

This is one of those situations where we really need to be there to examine the machine in detail. So from this distance I can only speculate that something broke or the counter weight became undone during the move and that the drum is off center putting a strain on the motor and belt and that is the cause of the smoke you are seeing.

Unless you see an obvious problem I think you are better off replacing the machine with a much simpler model. These GE's are great when they work, but when they don't they are very expensive to repair.
richappy  
#3 Posted : Friday, March 14, 2014 9:55:15 AM(UTC)
richappy

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You can remove the bottom drain hose and see if there is something jamming the inner tub
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