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jenniferdoll  
#1 Posted : Monday, November 25, 2013 5:43:12 AM(UTC)
jenniferdoll

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Joined: 11/25/2013(UTC)
Posts: 1

I have an f9-2 code error on the oven. My husband turned off the breaker for an hour then turned it back on. It opened the door , but there is still an error code. Is there a way to clear out the code? Plus the keypad does not accept pushing some the numbers. It still allows to bake, broil, etc . I have had this problem for a while, way before the error codes. The error code happened when I cleaned the oven. I do have a crack in the inner glass could this have caused the error code? Your help would be greatly appreciated?
Thank You.
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denman  
#2 Posted : Tuesday, November 26, 2013 1:59:33 AM(UTC)
denman

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Here are your parts
Parts for Jenn-Air JES9750AAW Range - AppliancePartsPros.com

Attached is the tech sheet for this unit.

Below is a link to a service manual.
You will have to join the site to be able to download the manual.
http://appliancejunk.com...&id=443;t=1385462565

I think you have 3 separate problems with the unit: the broken glass, the bad keys and now the door lock or lock position sensing.

Could be a problem with one of the switches in the door lock assembly, the wiring to the door lock or the control board itself.

The broken glass in the door should have nothing to do with the error.

I cannot say if the bad keys is also related to this error but I doubt it.

You will have to check the keypad keys with a meter (see the tech sheet).
You will notice that often keys share a circuit track so this may help narrow down the problem.
if all the keys check out OK then odds are that this is a control board problem atleast as far as your keypad goes.

You may want to try the following first.
Connector Cleaning / Checking
Unplug the unit
Open it up
Remove the ribbon cable from the keypad to the control board at the control board.
Clean the edge connector. Use electronics contact cleaner or isopropyl alcohol.
If it is the type where there is not a connector just the insulation is removed, it can be cleaned with a pencil eraser. Do not use an ink eraser as it is too abrasive.
Check the tracks in the ribbon cable for hairline cracks. A magnifying glass helps here.
Would not hurt to clean the connector on the board. Use electronics contact cleaner or isopropyl alcohol and a tooth brush. Be gentle and do not reconnect till all the solvent evaporates.
Reconnect everything and give it a try.

If you do not own a meter, I would suggest you purchase a one. You can get a decent digital multimeter for under $20.00. You do not need fancy though it is nice if the leads are a couple feet long.
If it saves ordering one unnecessary part it has paid for itself and you end up owning a useful tool.
Most places will not let you return electrical parts so if you order it, you own it.
A couple things to watch when measuring ohms and continuity
1. Always remove power from the machine otherwise you could blow your meter.
2. Always disconnect at least one side of any device you are checking. This eliminates the possibility of measuring an alternate/parallel circuit path.
3. When checking for closed contacts and continuity use the lowest scale (Usually 200 ohms). Then try higher scales. This scale is 0 to 200 ohms so if the device you are measuring is 300 ohms this scale would show an open circuit which it is not, you are just measuring outside the scale's dynamic range.
4. When you start always short the meter leads together. This will tell you that the meter is working and if there is any 0 offset.

There is a good STICKY at the start of this forum about it's use.
File Attachment(s):
JES9750.pdf (952kb) downloaded 42 time(s).
THIS FORUM IS DEAD!!!!!!!
jamescolon  
#3 Posted : Tuesday, November 26, 2013 5:31:38 AM(UTC)
jamescolon

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Joined: 8/18/2013(UTC)
Posts: 2

From "Tri-State Repairs Springfield" you can hire a technician if you are living in Springfield VA,
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