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Electric Dryer still not heating Options  Email this topic  Watch this topic  Print this topic » Normal Threaded
Model: 110.64992301	Brand: Kenmore	Age: 5 - 10 years
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Pen&Ink		#11 Posted : Friday, November 22, 2013 9:46:09 AM(UTC)
Rank: Member Groups: Registered Joined: 11/22/2013(UTC) Posts: 11		No beeps whenever I turned it the machine after it broke. As for the relay, I get less than 120 VAC from one terminal to ground, perhaps 75 - 90 VAC (different readings if the meter is set for 150 or 300VAC), and 0 VAC from the other terminal.
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Appliance Ninja		#12 Posted : Friday, November 22, 2013 9:49:08 AM(UTC)
Rank: Member Groups: Registered Joined: 11/12/2013(UTC) Posts: 957		Okay, now unplug the dryer and remove the wire from the relay that showed no voltage and tape it off. Now, plug the dryer back in and start it. Now, test for 120 VAC from that open terminal you removed the wire from. Do you read voltage there? The voltage you are reading is too low but may be an issue with your meter. Can you verify in a know good outlet?
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Pen&Ink		#13 Posted : Friday, November 22, 2013 9:53:41 AM(UTC)
Rank: Member Groups: Registered Joined: 11/22/2013(UTC) Posts: 11		I get voltage that varies between 60 and 120 VAC.
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Pen&Ink		#14 Posted : Friday, November 22, 2013 9:54:59 AM(UTC)
Rank: Member Groups: Registered Joined: 11/22/2013(UTC) Posts: 11		Oh, wait. I tested the wire that remained and not the open terminal. I'll go do the test again.
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Appliance Ninja		#15 Posted : Friday, November 22, 2013 9:56:06 AM(UTC)
Rank: Member Groups: Registered Joined: 11/12/2013(UTC) Posts: 957		That varying voltage may be an issue. Can you see any connection issue at the red wire you first tested?
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Pen&Ink		#16 Posted : Friday, November 22, 2013 9:56:48 AM(UTC)
Rank: Member Groups: Registered Joined: 11/22/2013(UTC) Posts: 11		The open terminal has 0 VAC.
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Appliance Ninja		#17 Posted : Friday, November 22, 2013 9:59:04 AM(UTC)
Rank: Member Groups: Registered Joined: 11/12/2013(UTC) Posts: 957		Okay, now the other two wires on that same relay, the red/white ones, start the dryer and test between them for 120 VAC. Any voltage there?
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Pen&Ink		#18 Posted : Friday, November 22, 2013 10:02:39 AM(UTC)
Rank: Member Groups: Registered Joined: 11/22/2013(UTC) Posts: 11		The one red wire connected is stable at 120 VAC. Both Red/White wires are 0 VAC.
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Appliance Ninja		#19 Posted : Friday, November 22, 2013 10:09:33 AM(UTC)
Rank: Member Groups: Registered Joined: 11/12/2013(UTC) Posts: 957		Great! Since we know the board is getting power because the motor is starting, and we know that the relay is not getting energized from the board to close the heater contacts, I believe you have a faulty control. That part is available below! Whirlpool W10116565 Electronic Control Board - AppliancePartsPros.com
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Pen&Ink		#20 Posted : Friday, November 22, 2013 10:11:11 AM(UTC)
Rank: Member Groups: Registered Joined: 11/22/2013(UTC) Posts: 11		Awesome! thank you.
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