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Hi all, I am new to the forum. I am experiencing a problem with my Kenmore Elite washer. At first, I noticed that the machine was not spinning because the clothes were dripping wet. So what I did was I bypassed the lid switch to see if the basket is actually moving and I was right. It just stayed in place. I placed it on a spin cycle and assisted it in turning and it now spins. However it makes this grinding noise and I don't know what is wrong with it. Could it be the clutch? The basket stops if I hold it. I wonder if that is normal. On a side note, during the agitation cycle there is no noise and it sounds like it functions normally other than i just noticed the dog ears are worn out. I checked the clutch and I do not know how to diagnose if it is a bad or a good one. I can actually turn it with my finger though. I am linking a video and also the pics of the clutch. Thanks in advance for anyone who can shed a light on this. Loud Spinning- Kenmore Elite - YouTube 
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The poor spin does seem indicative of a worn clutch, however, those six pad clutches usually don't fail too often. Does the inside of the clutch seem oily at all? Is there oil on the interior of the cabinet?
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Originally Posted by: Appliance Ninja  The poor spin does seem indicative of a worn clutch, however, those six pad clutches usually don't fail too often. Does the inside of the clutch seem oily at all? Is there oil on the interior of the cabinet? There was no oil inside the cabinet. Everything under there looks new and clean. Can the spinner be stopped by hand with no effort? I can try and replace the clutch first if that is the case. I did notice that the spin is a little slow. How big is the chance of a failed gearcase?
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Great thanks. Clutch it is for now. With the holidays looming in, I do not even know when I can get to it.
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I totally understand, let me know how it goes. Have a great weekend!
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That sure sounds like some clothing caught between the tubs to me which would also cause the clutch to slip. The 3 pad clutches actually provide higher and more consistent torque than the 6 pad ones according to Whirlpool documentation.
Eric
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The tub spins smoothly and easily in the video so clothing between the tubs would be unlikely. Sure wouldn't hurt to have a look and use that opportunity to clean the inner tub, though!
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What do you attribute the strange and loud noise to?
Eric
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Yes. It did not matter with or without clothes. In the video I just placed clothes for load. It sounds like an intermittent loud zipping noise. it got progressively loud as it spins faster that is why i had to stop it.
does clothing actually make it in between the tubs? so basically i will need to take the cabinet out and pull the steel tub right? it's the first time i am doing this. i wrench cars as a hobby but never did it with appliances before. :)
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