Customer Support 7 days a week

Welcome Guest! You can not login or register.

Notification

Icon
Error

3 Pages123>
Options
Go to last post Go to first unread
kirkdj  
#1 Posted : Monday, April 27, 2009 10:48:16 AM(UTC)
kirkdj

Rank: Member

Groups: Registered
Joined: 4/27/2009(UTC)
Posts: 14

The original board would do nothing, just a few lights would come on when pushing the buttons, looked it over , could find no obvious problem, fuse good, then replaced board. The unit ran good through one cycle (we think it finished the cycle) .....next night the unit did the same as 1st, just a couple button lights worked.

I need help on how to troubleshoot this unit without just replacing boards as it seems something ruined the board. I checked the heater element, heater stat, thermistor, fuse good, but I stopped there.

Has anyone had these symptoms before or can give tips on troubleshooting steps before replacing the board again? ....nothing obvious bad on the board either.....maybe there is a magic button sequence that'll just reset the baord??? :cool:
Sponsor
See inside of your appliance - diagrams and part photos for virtually every model.

powered by AppliancePartsPros.com
 
Drags1998  
#2 Posted : Monday, April 27, 2009 12:33:05 PM(UTC)
Drags1998

Rank: Advanced Member

Groups: Senior Expert
Joined: 9/7/2008(UTC)
Posts: 750

I THINK!!!! your problem is the TOUCH PAD, NOT the board. Remove the Ribbon connector to the board and GENTLY clean it. Make SURE when re-installing it that you "wiggle" it into place for a good connection.:)
kirkdj  
#3 Posted : Monday, April 27, 2009 2:57:48 PM(UTC)
kirkdj

Rank: Member

Groups: Registered
Joined: 4/27/2009(UTC)
Posts: 14

Originally Posted by: Drags1998 Go to Quoted Post
I THINK!!!! your problem is the TOUCH PAD, NOT the board. Remove the Ribbon connector to the board and GENTLY clean it. Make SURE when re-installing it that you "wiggle" it into place for a good connection.:)



I checked that just now, the ribbon is in good. For the last hour I have been checking everything with an ohm analog meter. So far I can find nothing reading out of range from the prints. Something very unusual, the unit has been on the back porch for a week, I rigged up temp elect and filled it with a hose....and it started.......after the power is turned off for a while the unit will seem to work.....but only for 1 cycle it seems........I put the old board in and it started running.....but messing with it I ended up stopping it and it wouldn't start again. I'm timing it now to see roughly how long the power must be off before it runs again. Sounds like something overheating.....but I can't find anything right now. I need to rig up temp water so it can fill on it's on and run through entire cycles. Next time I can run it, if it starts again I plan to see if it'll go in the diagnostic cycle............have you ever seen one like this before?
denman  
#4 Posted : Monday, April 27, 2009 3:30:58 PM(UTC)
denman

Rank: Advanced Member

Groups: Senior Expert
Joined: 2/29/2008(UTC)
Posts: 19,638

Thanks: 1 times
Was thanked: 11 time(s) in 11 post(s)
THIS FORUM IS DEAD!!!!!!!
Drags1998  
#5 Posted : Monday, April 27, 2009 3:35:31 PM(UTC)
Drags1998

Rank: Advanced Member

Groups: Senior Expert
Joined: 9/7/2008(UTC)
Posts: 750

You MUST have a good ground!!!! Some of the new eletronics are VERY FUSSY !!!!!!!!!!!!!!! If you dont have a ground wire, This could cause some of your troubles!!!:)
kirkdj  
#6 Posted : Monday, April 27, 2009 4:52:57 PM(UTC)
kirkdj

Rank: Member

Groups: Registered
Joined: 4/27/2009(UTC)
Posts: 14

Originally Posted by: Drags1998 Go to Quoted Post
You MUST have a good ground!!!! Some of the new eletronics are VERY FUSSY !!!!!!!!!!!!!!! If you dont have a ground wire, This could cause some of your troubles!!!:)


It's grounded at the junction box correctly...... I'm going to get a temp water supply hooked up and make a list of what definitly works when first reapplying the power........
I know these work: water pump, the drain motor, the water solinoid, over fill valve switch, checked the heater element, heater stat.

I have not checked the dispenser actuator though. Is there some type of overload, other than the fuse, on the control board that may require the power reboot of approx. 30 mins? It's this running through one cycle and then quiting that's killing me......I also have to verify that it is actually completeing the cycle.....again I need the water supply so it can run uninterrupted.
denman  
#7 Posted : Tuesday, April 28, 2009 1:00:14 AM(UTC)
denman

Rank: Advanced Member

Groups: Senior Expert
Joined: 2/29/2008(UTC)
Posts: 19,638

Thanks: 1 times
Was thanked: 11 time(s) in 11 post(s)
Is the unit stainless or plastic, you will notice that the power in is different for them. Looks like the plastic units kill power to the control board whenever the door is opened. The stainless units keep the board powered up so if it hangs due to an error the only way to reset is to unplug it.

I would disconnect the keypad and check it with a meter.
This is a matrix type of keypad and may do all sorts of weird things if one of the directing diodes on the board goes.
Could also be you have a stuck key and it's LED is not working.

Probably easiest to pull the keypad and do this at a table as there are a lot of keys and each should be checked with the meter using both polarities.
THIS FORUM IS DEAD!!!!!!!
kirkdj  
#8 Posted : Tuesday, April 28, 2009 5:11:18 PM(UTC)
kirkdj

Rank: Member

Groups: Registered
Joined: 4/27/2009(UTC)
Posts: 14

This a stainless steel unit. Can you post some detailed trouble shooting procedures for the keypad and also how to remove it? I think I'll need a pin assignment details on which pins go to which buttons too? I did notice that even after the unit seems to reset itself after powering down after 30 mins.+, that the heated cycle button will only flash 2-3 times and go out.....while others always work and a couple others don't I think. I think you may on to something with this keypad ....I also have to get the fittings to hook the water supply up.
It'll be this weekend before I can get to this, as I get home late everyday, but I will get back to you with the results; but I will get back to you with the results....
denman  
#9 Posted : Friday, May 1, 2009 2:33:09 AM(UTC)
denman

Rank: Advanced Member

Groups: Senior Expert
Joined: 2/29/2008(UTC)
Posts: 19,638

Thanks: 1 times
Was thanked: 11 time(s) in 11 post(s)
Can you post some detailed trouble shooting procedures for the keypad
Do not know how much you know about electronics so: you will see that the keyboard has a number of diodes (little arrows). They conduct current in only one direction, into the arrow. If you put the negative lead (-) of your meter on the into arrow side and the positive lead (+) on the out of arrow side the diode will conduct (low resistance). If you now swap the leads they will not conduct (high resistance). Note: on some meters the negative lead is not actually the negative side of the battery but you will know lead polarity is correct after checking a couple diodes. Also the meter scale makes a difference, a 2Kohm scale should be OK, try other scales if you do not see a difference.
Example: With - lead on P1-3 and and + lead on P1-11 when SW3 (Soak&Scour) button is pushed you should see a lower resistance (forward biased).
Reverse the leads and pushing SW3 should make no difference (reversed biased).
I would tape the ribbon cable down to the table, it is a royal pain if it keeps moving about. Depending on your meter leads you may have to tape a couple pins or small finishing nails to the leads so you can get at the ribbon cables track connections/tacks. You must check all switches and diodes in both forward biased and reversed bias. Probably best to make yourself a little chart so it does not get confusing. It is tedious but is the only way to properly check a keyboard.
This looks like a not bad site for basic electronics info.
Meters

and also how to remove it?
Will be self evident once you remove the inner door panel.

I think I'll need a pin assignment details on which pins go to which buttons too?

See the second link of my earlier post, it has the pin assignments, first page right hand corner. Often Pin/Track 1 is a different color on the ribbon cable. If not it is usually marked by the connector on the board and you can mark it with a felt pen.

Try running the diagnostics first. It could save you a lot of time.
See second page of the second link of my earlier post.
THIS FORUM IS DEAD!!!!!!!
kirkdj  
#10 Posted : Friday, May 1, 2009 3:43:44 PM(UTC)
kirkdj

Rank: Member

Groups: Registered
Joined: 4/27/2009(UTC)
Posts: 14

I was looking over the diagnostics section and saw this:
"
STUCK KEY: If the control detects that a key is stuck in the depressed position,
dishwasher operation will be suspended and the control will flash the
light for that key until the condition is corrected. If a key without a light is
stuck or multiple keys are stuck, the control will flash the light for the Rinse Only/Quick Rinse key."

I did notice that when pressing the High-Temp Scrub, it will flash 3 times and then go out...........does this mean anything? :confused:

Users browsing this topic
Guest (7)
3 Pages123>
Forum Jump  
You can post new topics in this forum.
You can reply to topics in this forum.
You can delete your posts in this forum.
You can edit your posts in this forum.
You cannot create polls in this forum.
You can vote in polls in this forum.