Customer Support 7 days a week

Welcome Guest! You can not login or register.

Notification

Icon
Error

Options
Go to last post Go to first unread
windrider354  
#1 Posted : Sunday, August 18, 2013 8:34:55 AM(UTC)
windrider354

Rank: Member

Groups: Registered
Joined: 8/18/2013(UTC)
Posts: 2

My Jenn-air oven suddenly stopped heating. No error codes. Display shows preheat and 100 degrees. Same problem whether Bake, Convect Bake or Broil.
Neither top or bottom element gets hot, but I can hear periodic clicking like a switch is trying to call for heat.
Appreciate advice, especially if it sounds like a single part I can replace.
Thanks very much.
Sponsor
See inside of your appliance - diagrams and part photos for virtually every model.

powered by AppliancePartsPros.com
 
denman  
#2 Posted : Sunday, August 18, 2013 8:53:21 AM(UTC)
denman

Rank: Advanced Member

Groups: Senior Expert
Joined: 2/29/2008(UTC)
Posts: 19,638

Thanks: 1 times
Was thanked: 11 time(s) in 11 post(s)
I cannot find any tech info on this unit.
Here are your parts
Parts for W27400 - AppliancePartsPros.com

But the first thing I would check is the power to the unit.
Try flipping the breaker off/on slowly a couple times, sometimes you can loose half the line without actually tripping the breaker.
The heating elements require the full 240 volts.
If this does nothing, check the voltage at the plug
L1 to L2 should be 240 volts
L1 to Neutral and L2 to Neutral, both should be 120 volts.
If OK
Unplug the unit and check the wires at the terminal strip in the machine to make sure none are loose or burned out
If OK
Check the power at the terminal strip.
[COLOR="Red"]Be careful as 240 volts is lethal !!! [/COLOR]

If the power is good and since the unit stays in pre-heat then odds are high that the control board/timer is toast.
I would check the wiring just in case you have a burned off connector or some other wiring problem.
I cannot find a fuse or thermal cut-off in the parts that would stop power to the elements.
THIS FORUM IS DEAD!!!!!!!
windrider354  
#3 Posted : Sunday, August 18, 2013 11:06:00 AM(UTC)
windrider354

Rank: Member

Groups: Registered
Joined: 8/18/2013(UTC)
Posts: 2

Power to oven is OK. Now when I first try to heat oven after power up, I get a F5 code. Only the first time.
denman  
#4 Posted : Sunday, August 18, 2013 12:30:54 PM(UTC)
denman

Rank: Advanced Member

Groups: Senior Expert
Joined: 2/29/2008(UTC)
Posts: 19,638

Thanks: 1 times
Was thanked: 11 time(s) in 11 post(s)
Here is what comers up for that error code.
I cannot confirm that it applies to your unit as I cannot find a tech sheet on it.
F5---Hardware and watchdog circuits disagree---Replace clock assembly (also called the ERC)
THIS FORUM IS DEAD!!!!!!!
Users browsing this topic
Guest (3)
Forum Jump  
You can post new topics in this forum.
You can reply to topics in this forum.
You can delete your posts in this forum.
You can edit your posts in this forum.
You cannot create polls in this forum.
You can vote in polls in this forum.