Rank: Member
Groups: Registered
Joined: 2/5/2013(UTC) Posts: 8
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The fridge and freezer are both at room temperature now. No cooling at all. The GE Authorized service people will be out on Monday. I'll update with whatever they find.
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Rank: Member
Groups: Registered
Joined: 2/5/2013(UTC) Posts: 8
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The service call on Monday said there was a leak in the sealed system at the drier. They're ordering a new drier and will schedule another repair visit to install it and recharge. It's going to cost me $350 (the vast majority of which is for labor and diagnostic), which is more than I wanted to spend, but certainly a lot less than it might have been.
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Rank: Advanced Member
Groups: Senior Expert, Administrators Joined: 7/19/2007(UTC) Posts: 27,455
Was thanked: 4 time(s) in 4 post(s)
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Sounds right and price is pretty reasonable. Good luck.
Gene.
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Rank: Member
Groups: Registered
Joined: 2/5/2013(UTC) Posts: 8
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The drier replacement fixed the fridge right up. Freezer is back at 0, fridge at 37. It returned to normal temperature in just a few hours, and has stayed there since.
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Rank: Advanced Member
Groups: Senior Expert, Administrators Joined: 7/19/2007(UTC) Posts: 27,455
Was thanked: 4 time(s) in 4 post(s)
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I'm glad to hear it's up and running. Thank you for the feedback.
Gene.
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Rank: Member
Groups: Registered
Joined: 2/5/2013(UTC) Posts: 8
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My post a few months ago saying the drier leak repair fixed the fridge was premature. It did fix it for a while, but a month later it was slowly warming up. By the time we got to 45 days, I was convinced it was failing again and called the repair guys back out.
They checked it again, and said it was the evaporator coil leaking. So after a big check and a week's wait, I had a shiny new evaporator coil, another new dryer -- this time with UV dye to detect leaks, and another recharge. Worked like a charm -- again, for about a month.
So I got them back out here again. They checked all over for any UV dye, and found that the condensor coil was leaking. They let me look at it through their UV glasses and light thing, and I could see bright purple dye all over the condensor coil ends. So, another fat check and two weeks later, I had a new condensor coil.
This time it only took 48 hours before it failed again. So they sent a senior tech out, he checked everywhere, couldn't find any more external leaks or any further UV dye, then did some more testing and said that it was leaking in the condensor loop (yoder loop). That piece is apparently fused into the cabinet itself, and cannot be repaired, so the only option would be to replace the fridge. (Hey, at least they didn't say I needed a new compressor first.)
Given that every time they recharged it, it took a month before it was no longer cooling again, and this time it failed within 48 hours, I am wondering if there might be anything else -- something they overlooked, maybe? I have tried turning it off for 24 hours, then turning it back on, and now it just doesn't cool at all.
The evaporator and condensor fans are running, and the compressor is vibrating the same way it usually vibrates when it's running, though now it isn't hot. Not even a little. The compressor and all the lines feel like they are at room temperature.
Is there anything else it could possibly be, or is really just an extremely expensive cabinet at this point? (Made all the more expensive by the insane amount I've just spent on repairs only to be told it can no longer be repaired at all.) Would there be any merit in getting a second opinion? The repair company I've been using is a GE authorized service center, and I actually made initial contact with them through GE's website.
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