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veda1  
#1 Posted : Sunday, March 31, 2013 5:48:04 PM(UTC)
veda1

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Hi, I have a Whirlpool direct drive washer. At the 6 minutes mark during a regular wash the agitator stops rotating. It normally slows down at this mark but now it stops completely until the first drain. The cycle then continues normally. Is this a timer or a transmission issue? Thanks
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fairbank56  
#2 Posted : Sunday, March 31, 2013 6:17:32 PM(UTC)
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Not a transmission problem. Does it do this on all cycles or just one such as permanent press? With some washer models on certain cycles it will switch speeds during wash. It could be the timer, motor switch or speed select switch depending on model. We would need the model number of the washer and a clear readable photo of the timer chart and wiring diagram that may be located on the upper left side of the inside rear cabinet or a folded up tech sheet inside the control panel.

Eric
veda1  
#3 Posted : Sunday, March 31, 2013 7:07:27 PM(UTC)
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Hello Fairbank56,

Thanks for your kind reply and input. I had only been using the regular wash cycle. I just tried all of them. The same issue happens also in the permanent press and gentles cycles. The slower agitation doesn't work. The gentle cycle doesn't agitate at all.

I have taken a few pictures of the various things you wanted. Hopefully they are clear enough. The washer is actually an Inglis Model: IA42000. It is made by Whirpool and, as far as I know, is basically the same thing.

Thanks!
veda1 attached the following image(s):
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fairbank56  
#4 Posted : Monday, April 1, 2013 5:25:26 AM(UTC)
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Photo's are good, thanks. This is most likely a timer problem however it could also be the motor switch or a faulty wire/wire connection. Do you have a multimeter? Check the orange wire at the timer connector and motor connector. Unplug those connectors and check for burnt/corroded terminal at the orange wire. If you have a multimeter, I can tell you what to check for.

Eric
veda1  
#5 Posted : Monday, April 1, 2013 8:30:01 AM(UTC)
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Yes, I do have a multimeter. I will check the wire later tonight. Anything else I should check while the cover is removed? Where is this motor switch, on the motor itself?

I also have a identical washer in storage. It has its own issues. I would rather not doing it but I might try some of its parts in the one I use. I tried to remove to knob used to select the programs (timer) but couldn't. How can I take it out without breaking anything? Thanks Eric!
fairbank56  
#6 Posted : Monday, April 1, 2013 11:40:19 AM(UTC)
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Unplug washer, pull timer knob out (on position), set to spin in delicate cycle (low speed), close lid and check continuity between hot (small blade on power cord)(may be different in Canada?) and the orange wire at the motor connector. Should read zero ohms (dead short). If not good, check between power cord and orange wire at timer plug. If not good, check at tan wire on timer connector. Should be good there. If no continuity between tan wire and orange wire at timer connector, timer is bad. If you had continuity at the motor orange wire, check also at blue wire (plug hot to blue). If no good, motor switch is bad. The motor switch is where the cable plugs in. It is available as a separate part from motor however you may be able to fix it if this is the problem. Not sure on timer knob removal on this washer. I cannot find any info on this model (canadian). Typically, on older Whirlpools, the knob just unscrews. You may have to hold a tab at the center of the back of the timer to do this. Newer models with plastic timers have a tab in the back of the timer that you pull on with needle nose pliers while pulling the timer knob straight off.

Eric
veda1  
#7 Posted : Monday, April 1, 2013 6:40:30 PM(UTC)
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Thank you very much for these detailed step by step diagnosis directions. I tried to follow them but it didn't seem to relate to what I have. I tested the "hot" on the electrical box and it is the small blade. But this blade connects to a black wire in a corner of the timer connector. The other one connects to a white with brown marks wire. In any case I couldn't figure it out.

I decided to switch the motor/pump/ transmission assembly between this washer and the one I have in storage. It solved the issue. Now the slow speed works everywhere. I guess the problem was with the motor switch. I don't know how you can fix a motor switch but it is not critical as long as the other one works. I will let things go as they are right now. Thank you so much Eric for your kind help. It kept me going…
fairbank56  
#8 Posted : Tuesday, April 2, 2013 5:01:59 AM(UTC)
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Yes, it connects to the black wire first but there are internal timer busses that connect it to other timer pins. Power goes out through the lid switch and pressure switch and back to timer again but eventually to the orange wire in low speed function. Anyway, your back in business. It would have been a lot simpler to just swap the motor than the whole shebang. You can take the screw out of the side of the motor switch and pull it slightly away from the motor to take the cover off to reveal the internal contacts that are operated by the motors centrifugal mechanism. If it's just a dirty contact, you might get away with cleaning it. Otherwise, the switch can be easily replaced. Here's one with faulty start winding contacts. The contacts below it are the speed select contacts.

Eric

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veda1  
#9 Posted : Wednesday, April 3, 2013 11:51:43 AM(UTC)
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Yes, it is usually easier to change only the motor but I the pump was stuck on the shaft. So I just swapped the whole thing which is not that much more difficult. There are 1 screw holding the agitator and 3 screws holding the transmission block.

I took a look at the possibly "faulty" switch. It's not quite like the one you posted. It has only one switch. It seemed to make the contact when I engage it manually but it may not work in real time. It needs a good cleaning. Who knows, it might one day make a come back.

So, all is well for now in the washer world. Thanks again Eric for the advice and follow-ups...
veda1 attached the following image(s):
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fairbank56  
#10 Posted : Wednesday, April 3, 2013 1:21:40 PM(UTC)
fairbank56

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Something seems amiss. That is a switch for a single speed motor. The wiring diagram shows a two speed motor. Does the motor wiring harness connector have an orange wire going to it? What is the information from the motor nameplate?

Eric
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