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Upright Freezer won't freeze and makes loud noise
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Model: EV188NYWS 00 Brand: Whirlpool Age: 1 - 5 years
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Renatefry  
#1 Posted : Wednesday, February 20, 2013 5:02:07 PM(UTC)
Renatefry

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My just over 1 year old upright freezer is no longer keeping its contents frozen, and it makes a loud continuous humming sound. I noticed that the door had been left cracked open (about an inch) for about 6 hours, which explains why certain item inside thawed. I increased the freezer temp control knob to the highest (fast freeze )setting, but colder air is not coming out.
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Simon / APP Team  
#2 Posted : Thursday, February 21, 2013 4:04:12 PM(UTC)
Simon / APP Team

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Hi.

Try to defrost the freezer overnight with door open.Best to unplug it.
Se if that will make a difference.

Post the results.

Simon.
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Renatefry  
#3 Posted : Monday, February 25, 2013 9:43:57 PM(UTC)
Renatefry

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I was unable to unplug the freezer, so I turned it off, removed all of the contents and left the door open overnight. The compressor crackled and had a bit of a burnt smell (which I had read somewhere was normal). The next morning, I turned the freezer back on to a mid-level setting and closed the door. And, fortunately, it works again! Thank you for saving me an appliance repair call and fee:-)
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Renatefry  
#4 Posted : Monday, February 25, 2013 9:52:51 PM(UTC)
Renatefry

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I was unable to unplug the freezer, so I turned it off, cleaned out the contents, and left the door open overnight. The compressor did crackle and smelled a bit of smoke (which I had read is normal). The next morning, I turned the freezer back on and closed the door. It works! Thank you for saving me a service call and a repair fee :-)
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Simon / APP Team  
#5 Posted : Thursday, February 28, 2013 12:41:01 PM(UTC)
Simon / APP Team

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Hi.

I'm glad that trick worked.

Simon.
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Upright Freezer won't freeze and makes loud noise (Refrigerator & Freezer Repair)
by Renatefry 2/20/2013 5:15:25 PM(UTC)
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