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So, your saying that when your lower agitator is going back and forth, the top part (auger) isn't moving at all?
Eric
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Sorry, it is hard to explain in words but no, is spins freely clockwise without the dogs ever engaging, it acts as it would without the dogs unless I place a very small amount of pressure on top of or to the side of the upper auger. Then the dogs engage and release, engage and release, etc. just as it did when new.
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I'm still not getting what you are saying. With the washer agitating, and you not touching the auger, does the auger rotate clockwise?
Eric
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If if do not touch the auger, it spins very very fast in a clockwise motion, with the dogs never ever engaging with the teeth on the auger. With the slightest touch the dogs engage and the washer agitates as it did when it was new.
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That's how it is supposed to work. The auger should only turn clockwise. Here is a youtube video of a properly functioning agitator in a Whirlpool washer. Here is an overhead view from a Whirlpool document showing how the agitator functions. Number 48 is the lower agitator, 42-upper agitator (auger), 68-cam, 74-dogs. The cam is attached to the lower agitator by the bolt and goes back and forth with the lower agitator. When the lower agitator goes in a clockwise direction, the dogs swing out and engage the auger forcing it to go clockwise. When the lower agitator goes counterclockwise, the dogs move away from the auger. This is confirmed by the text of the Whirlpool document which states, "As the driveshaft rotates in a clockwise direction as shown in FIG. 3, the teeth of the dogs engage with the teeth 78 of the upper agitator portion and cause upper agitator portion to rotate. When the driveshaft rotates in the counter-clockwise direction, the dogs pivot in the cam such that the teeth 76 of the dogs move away from the teeth 78 of the upper agitator portion 42 and permit the lower agitator portion to rotate relative to the upper agitator portion which in turn remains stationary relative to the washer." Eric 
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That's exactly how it worked in the past. Now the dogs never engage. It spins in a free flowing clockwise motion without ever having the dog teeth (76) engage with the auger teeth (78). It's as though the auger is too loose or the dogs too small. The same happened to my friends when her's was changed. When water is in the machine the bottom agitates back and forth but the top just spins. If I manually turn the auger by hand and then try to turn counterclockwise they will engage, but during the cycle the dogs never engage.
Thanks for all your help in trying to figure this out. I think my machine is telling me to buy a new one. Thanks again.
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I'm sorry, but you just aren't getting it. The dogs are engaging, that's what is making the auger spin clockwise. Take the dogs out and it won't spin at all. There is nothing wrong with your machine but if you think there is, buying a whole new agitator would be much cheaper than buying a new machine, however, a new agitator is going to work the same as the one you have now.
Eric
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Nope I do get it. I dont think you are getting what I am trying to type to you. It does not work like it is suppose to. It does not agitate like it did when new. It does not agitate like it did with the very first dogs I ordered and replaced. It does not agitate correctly. IF, I barely place a very very small amount of pressure on the top or side of the auger, bingo! It agitates correctly. Something is just not right with this particular replacement.
I am out of town til Thur but will try it without the dogs on Fri. Thanks again.
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Quote:However when the auger is attached to the agitator and the machine is turned on, it still just turns in a clockwise motion with no back and forth agitation Working as designed Quote:No because the agitator as a whole is suppose to go back and forth, it isn't. Not designed to work that way Quote:The 0-ring eliminates the slack between the auger and agitator. Now my washer is agitating back and forth on both sections as it did when it was new. Finally an agitation the way it is suppose to be. It's only doing that because the improperly placed O-ring is forcing it to. Quote:When water is in the machine the bottom agitates back and forth but the top just spins Working as designed
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