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Model: ZFGB21HZSS	Brand: GE	Age: 1 - 5 years
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bigwannabe		#1 Posted : Wednesday, February 13, 2013 4:37:37 PM(UTC)
Rank: Member Groups: Registered Joined: 1/10/2009(UTC) Posts: 3		I have done some trouble shooting but no success. 1) I put a chopstick into the supply line to see if I could determine if it was frozen shut. the chopstick went in 7" with no obstruction. 2) I manually put water into the ice maker to see if it would freeze and then dump the ice. The ice froze, but it didn't dump out the ice. 3) I made sure the ice maker was on. But, there is no green light. should I see a green light or something? 4) I checked the overflow arm and it appears to be in the down position. Is there any other troubleshooting that I should do besides replacing the ice maker itself? Thanks


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Gene		#2 Posted : Thursday, February 14, 2013 4:00:04 PM(UTC)
Rank: Advanced Member Groups: Senior Expert, Administrators Joined: 7/19/2007(UTC) Posts: 27,455 Was thanked: 4 time(s) in 4 post(s)		Originally Posted by: bigwannabe ...2) I manually put water into the ice maker to see if it would freeze and then dump the ice. The ice froze, but it didn't dump out the ice... Hello, You don't need anymore tests. This test points to a bad ice maker. - The ice maker Part number: WR30X10087 Gene.


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bigwannabe		#3 Posted : Friday, February 15, 2013 7:37:58 AM(UTC)
Rank: Member Groups: Registered Joined: 1/10/2009(UTC) Posts: 3		Thanks Gene. That makese sense. I was wondering about a "green" powerl light. since I don't see one. does that mean I may not be getting electricity to the ice maker? or, a fuse in the freezer could be burned out? Is there a way to test this? Thanks!


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Gene		#4 Posted : Friday, February 15, 2013 4:05:04 PM(UTC)
Rank: Advanced Member Groups: Senior Expert, Administrators Joined: 7/19/2007(UTC) Posts: 27,455 Was thanked: 4 time(s) in 4 post(s)		You are welcome. There are no any fuses and I'm not sure about green lights because I don't know which ice maker is currently in your refrigerator. Gene.


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