With washer off, you should be able to rotate the upper agitator in one direction only. If you can rotate it in both directions the "dogs" are probably worn out and need to be replaced.

For the spin problem, you need to remove the cabinet and jump out the lid switch to operate the machine in spin mode and observe the clutch. I assume the washer drains ok? If so, the motor is running ok in the spin direction. After drain, the motor should pause for a few seconds and then start again at which time it should start spinning while draining. At this point, observe the clutch hub. If it is spinning then your clutch is slipping or the brake cam driver is broken. If not, the gearcase is bad.

Eric

Ok, I found a video about the jump out, sorry I'm new to this.

I still want to know about the potential coupler issue, though, please advise.

Thanks

Hi Eric and all,

So, I was testing the washer last night and when the spin cycle hit, I started pushing hard on the drum clockwise. It took a while, but the spin cycle finally started and then took off! :)

I ran a few test loads after that and it "appears" to be working now. This washer was sitting around for a month or so in a garage, so I guess it's possible that the brake was stuck or something else was held up internally. What do you think the issue was?

Also, is it possible that other any damage was caused before I released this issue (burning smell, etc)? I ran about four loads with the previous problem. What else should I check for when I open it up? I want to do a solid overall check.

Since this washer is going to be put in a tight space, I want to make sure it is ready to go before final install...

Thanks,
Jeff