Customer Support 7 days a week

Welcome Guest! You can not login or register.

Notification

Icon
Error

Options
Go to last post Go to first unread
russtodd  
#1 Posted : Thursday, April 16, 2009 12:45:32 PM(UTC)
russtodd

Rank: Member

Groups: Registered
Joined: 4/16/2009(UTC)
Posts: 7

Hi Guys:
our dishwasher motor was making a lot of grinding noises and then it finally seemed to die - stopped washing, no grinding noise. So the repair person we called said we should replace the motor and pump assembly. We ordered from this site and did it our selves. However, once the water fills up - it doesn't start washing, sort of acts like the old one we just replaced.
So the questions are did we make some sort of mistake or is there another part we should replace.
Thanks for your help.
Russ
Sponsor
See inside of your appliance - diagrams and part photos for virtually every model.

powered by AppliancePartsPros.com
 
denman  
#2 Posted : Thursday, April 16, 2009 5:39:10 PM(UTC)
denman

Rank: Advanced Member

Groups: Senior Expert
Joined: 2/29/2008(UTC)
Posts: 19,638

Thanks: 1 times
Was thanked: 11 time(s) in 11 post(s)
Here are your parts
Replacement parts for WHIRLPOOL DU1100XTPQA | AppliancePartsPros.com

Here is the tech sheet
https://www.servicematters.com/d...heet%20-%20W10130990.pdf

Cannot tell if you made a mistake.
Also not sure what acts like the old one means.
Grinding? No Wash?

If no wash check that the motor is getting power when it should with a meter
THIS FORUM IS DEAD!!!!!!!
russtodd  
#3 Posted : Thursday, April 16, 2009 7:30:27 PM(UTC)
russtodd

Rank: Member

Groups: Registered
Joined: 4/16/2009(UTC)
Posts: 7

Hi Denman:
the story so far:
1) I tried bench testing the old and new unit by plugging the blue and yellow motor wire directly into the wall - they both just hum no apparent motor turning
2) The person who told me to replace the motor&pump suggested that maybe I connected the wires backwards. With the way the connector is constructed I can't see how that is possible: However just checking the Yellow motor wire was going to the dishwasher Green wire and the Blue motor wire was going to the black and red (one wire two colors) dishwasher wire.

I am beginning to believe both the old and new motor are defective.

Any other tests or suggestions,

Thanks,
Russ
denman  
#4 Posted : Friday, April 17, 2009 1:12:35 AM(UTC)
denman

Rank: Advanced Member

Groups: Senior Expert
Joined: 2/29/2008(UTC)
Posts: 19,638

Thanks: 1 times
Was thanked: 11 time(s) in 11 post(s)
You cannot connect the wires to the motor wrong.
It is AC so it makes no difference.
I assume that the motor came with a capacitor.
If yes then I agree with you that the new motor is no good.

Only other test would be to disconnect the capacitor and measure the motor's windings with a meter.
THIS FORUM IS DEAD!!!!!!!
russtodd  
#5 Posted : Friday, April 17, 2009 11:23:52 AM(UTC)
russtodd

Rank: Member

Groups: Registered
Joined: 4/16/2009(UTC)
Posts: 7

Hi Guys:
The dishwasher nightmare is over. The issue was the new motor had a problem with one of the connector pins, the wire still had insulation on it and was not making electrical contact with the pin. I noticed it because the pin was loose - but at this point I called back the repairman who fixed the contact (no use risking burning down the house) - and viola it worked - I was this close to doing it myself.

There were many lessons here that I still need to work on.
1. some how the replacement part needs some kind of checking before attempting to be installed - I noticed there was no inspection sticker or indicator from the supplier. Also be very careful of the return policy - some how the supplier believes even if they supply you with a defective item - there is no return after it is installed. I guess I really need to work with a local supply house.

2. The other is figure out how not buy a unit that craps out in 1 year and 7 months - more investigation before purchasing


Thanks,
Russ
Users browsing this topic
Forum Jump  
You can post new topics in this forum.
You can reply to topics in this forum.
You can delete your posts in this forum.
You can edit your posts in this forum.
You cannot create polls in this forum.
You can vote in polls in this forum.