Rank: Member
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Joined: 11/20/2008(UTC)
Posts: 2
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:( HELP!!!! I have a Kenmore HE3 front load washer and recently have been getting the F02 error code at the end of the cycle.
The only cycle I don't get this on is on a delicate no spin cycle.
My husband has cleaned out the filter mulitple times, checked the impeller and the motor..all seem to be in fine condition. What next? My husband is thinking it might be a sensor problem. Does anyone have any suggestions? We paid good money for this set brand new, it's no longer under warrenty. We have strongly considered buying another washer and forgoing the repair of this one fearing the cost of the repair or parts alone.
I have LOVED this washer up until now.
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Rank: Advanced Member
Groups: Senior Expert
Joined: 10/9/2008(UTC)
Posts: 784
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F2 means the machine didn't pump out in the 8 minutes it has over sudsing can cause this from not using "HE" detergent The pump may look good but replace it anyway. If the drain time exceeds 8 minutes, the water valves are turned off and F02 is flashed. Press PAUSE/CANCEL twice to clear the display. NOTE: After 4 minutes the "Sud" error will be displayed
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Rank: Member
Groups: Registered
Joined: 11/20/2008(UTC)
Posts: 2
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We use HE detergent and barely any of it at that.
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Rank: Advanced Member
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Joined: 9/10/2007(UTC)
Posts: 9,586
Was thanked: 2 time(s) in 2 post(s)
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Pull both hoses off the pump and check for any item causing a slow pump out.
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Rank: Member
Groups: Registered
Joined: 1/11/2009(UTC)
Posts: 1
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Had this problem on our Kenmore machine.
This is what done.
1. Unplug the washer
2. Take of the toe panel in the front by removing the three screws.
3. Get a bunch of towels (I mean a bunch!!!)
4. The pump is in the center, and it has a plastic grip handle that one can unscrew to remove the filter. As you unscrew it, LOTS of water will come out. Be ready with the towels. A cookie sheet helps to collect the water too.
5. Clean the filter assembly.
6. If one wishes to check the inlet of the pump, remove the back panel, about 12 screws. (Note, the following works for replace the pump as well)
7. Remove the large bellow from the bottom of the tub that goets to inlet of the pump by removing the clamp
9. Lift up on the plastic cover that covers the wires that power the pump. There may be a small plastic catch that is lifted up as to allow the connector to become free.
8. Remove the Torx screw that holds that is the center just under the filter screen.
9. Pull the pump forward.
10. Unclamp the pump outlet hose.
11. Remove pump
12. Unclamp the large bellow on the pumps inlet and inspect for debris.
13. Clean pump and fitler w/o getting water on the pump.
14. Install in reverse order. Remember, it is much easire to put the inlet bellow and outlet hose on the pump before you put into the washer
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Rank: Member
Groups: Registered
Joined: 2/5/2013(UTC)
Posts: 1
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If you crack open slowly, the plastic grip handle while holding the nozel of a shop vac next to it, the slow drain of your washer will get sucked up into your vac.
I had to fill the washer up again and learned this tip after cleaning up all the water from putting around 12 towels out the first time. Barley any water on the floor using the shop vac. Just don't rush to open the grip handle and have the water spill out too quickly.
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