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margioesc1973  
#1 Posted : Tuesday, December 18, 2012 3:59:53 PM(UTC)
margioesc1973

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PLEASE HELP ASAP!!!! The washer does all the cycles, fills with water, drains, in all cycles, but it won't spin at all, with or without clothes. Any info will help thanks.
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Simon / APP Team  
#2 Posted : Tuesday, December 18, 2012 8:01:44 PM(UTC)
Simon / APP Team

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Hi.

Please provide the model number and more detailed description of the problem.Does it agitates? Does the motor run in spin?

Simon.
margioesc1973  
#3 Posted : Tuesday, December 18, 2012 10:46:49 PM(UTC)
margioesc1973

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Originally Posted by: margioesc1973 Go to Quoted Post
PLEASE HELP ASAP!!!! The washer does all the cycles, fills with water, drains, in all cycles, but it won't spin at all, with or without clothes. Any info will help thanks.

Hi Simon the model is 11026842690 Kenmore Series 80. No, it does not agitates but the motor runs, but it doesn't spin. I hear the motor, but the tub or agitator moves at all. Thanks for the reply.
richappy  
#4 Posted : Wednesday, December 19, 2012 2:48:25 AM(UTC)
richappy

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You probably have a busted coupler 285753A. This is covered in the two stickys above "replacing direct drive washer brake shoes" and "washer repair videos".
Simon / APP Team  
#5 Posted : Wednesday, December 19, 2012 8:30:23 AM(UTC)
Simon / APP Team

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Hi.

As Rich posted you should check the motor coupler

Part number: 285753A
Part number: 285753A


Use the video clip for the instructions.

Simon.
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