My door is fine, but the latching mechanism in the microwave next to the control panel is broken. What I mean is the top opening (of the 2) in the microwave body that accepts the door latch has a broken part. The door will not open sometimes; when the door button is pushed, the bottom latch is pushed up by the release button but the top latch does not work. I am looking to replace the board latch, believing that is the problem. My question is how do I get to the latch board in the microwave to replace it? I have looked at Youtube videos but they don't apply to my microwave. Any thoughts?

The latch board is a long plastic piece that goes next to the control panel and the door latches (both) go into the opening where the latch board is used to open the door when the door button is pushed. The top part of the latch board must be broken, as it is not visible when the door is open and does not push up when you push the door button. Hope that explains it better. My problem originated from not being able to open the door consistently. You can see the latch board diagram on this website when you look at the microwave internal diagram.

Thanks,
Stephen

Part # 4001 (in the diagram above) is being replaced, need to know how to get inside microwave to replace it. I guess being able to remove the control panel will allow me to do the same thing. Any thoughts?

Simon, do you mean I can access the control panel screw after I remove the one piece cover that goes over the top and sides?

Stephen

Thanks, Simon, will do that once part gets here.