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I would like some help troubleshooting my Advantium oven speed cook operation.
Symptom: Speed cook can be programmed and run with normal appearing lights, sound, but no real heating.
Troubleshooting so far:
1. Ran microwave heating test for 1 liter of water. Passed with over 32F temperature increase.
2. Ran performance test for halogen lamps with 1 liter of water. Failed with <5F heating.
Questions:
1. Where can I get a service manual for this model oven?
2. I assume that if the halogen light lights up, that it is working correctly. Is this right?
3. Is there a test I can do, without disassembly, to check the ceramic elements? (I think something like turning the unit on for a few seconds, then touching a thermometer to the heater body would give an indication. Unfortunately, I do not know what to look for.)
4. What is the normal cycling sequence and duration of the halogen light on/off?
Thanks for any help you can give. Eric
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Rank: Member
Groups: Registered
Joined: 10/9/2012(UTC)
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Originally Posted by: edickes  I would like some help troubleshooting my Advantium oven speed cook operation.
Symptom: Speed cook can be programmed and run with normal appearing lights, sound, but no real heating.
Troubleshooting so far:
1. Ran microwave heating test for 1 liter of water. Passed with over 32F temperature increase.
2. Ran performance test for halogen lamps with 1 liter of water. Failed with <5F heating.
Questions:
1. Where can I get a service manual for this model oven?
2. I assume that if the halogen light lights up, that it is working correctly. Is this right?
3. Is there a test I can do, without disassembly, to check the ceramic elements? (I think something like turning the unit on for a few seconds, then touching a thermometer to the heater body would give an indication. Unfortunately, I do not know what to look for.)
4. What is the normal cycling sequence and duration of the halogen light on/off?
Thanks for any help you can give. Eric ___________________________________________________________ I realized tonite that I have a symptom to add to the problem. This is not a new symptom, just untested before. Symptom 3: In the convection mode, it now takes 15 min for the oven to heat from room to 450 F. It used to take much less time (5 min?). Hope this helps to zero into the problem. Thanks for any help you can give, Eric
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Rank: Advanced Member
Groups: Senior Expert, Administrators
Joined: 7/19/2007(UTC)
Posts: 27,455
Was thanked: 4 time(s) in 4 post(s)
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Rank: Member
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Originally Posted by: Gene _____________________________________________________ Thanks, Gene. I will try it out. The manual you sent covers the SCA series, while I have the SCB series. Can I assume it is close enough? Thanks, Eric
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Rank: Advanced Member
Groups: Senior Expert, Administrators
Joined: 7/19/2007(UTC)
Posts: 27,455
Was thanked: 4 time(s) in 4 post(s)
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You are welcome Eric. I believe it is close enough for troubleshooting.
Gene.
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Rank: Member
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Originally Posted by: Gene You are welcome Eric. I believe it is close enough for troubleshooting.
Gene. _____________________________________________________ Thanks, Gene. I will let you know how it comes out. Eric
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Rank: Member
Groups: Registered
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Originally Posted by: edickes _____________________________________________________
Thanks, Gene. I will let you know how it comes out. Eric _______________________________________________________ When I realized that the oven weighed almost 80#, I decided I could not handle getting it out of the wall myself. I called a local repair service for help. The tech came out, we pulled it out of the wall, and could not duplicate the symptom.. (of course!). We did check the halogen bulb, cermaic heating elements, and convection element - an all were at spec. We put it back in service and all is well for now. The tech suspects there may be an intemittent relay or fractured solder joint on one of the pc boards. We will troubleshoot in the future, should it happen again. Thanks again for all your help! Eric
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Rank: Advanced Member
Groups: Senior Expert, Administrators
Joined: 7/19/2007(UTC)
Posts: 27,455
Was thanked: 4 time(s) in 4 post(s)
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You are welcome Eric. Good luck with your microwave. Hopefully it will last.
Gene.
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