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davidduquette  
#1 Posted : Friday, March 25, 2011 12:41:46 PM(UTC)
davidduquette

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I have a whirlpool Gold side by side, and the water is not filling up in the icemaker.... where should I start to detect what the problem is?

Thanks, David
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Joe / APP Team  
#2 Posted : Tuesday, April 5, 2011 8:09:12 AM(UTC)
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Originally Posted by: davidduquette Go to Quoted Post
I have a whirlpool Gold side by side, and the water is not filling up in the icemaker.... where should I start to detect what the problem is?

Thanks, David


David,

In most cases you would want to check or replace the fill valve on the back of the refrigerator.

Unfortunately, you did not supply a proper model number and we can't be more informative, at this point.

But that is the most common failure on most refrigerator ice maker malfunctions.

Thanks,
:) :) :)
davidduquette  
#3 Posted : Tuesday, April 5, 2011 8:36:14 AM(UTC)
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Whirlpool gc3phexns02
Joe / APP Team  
#4 Posted : Tuesday, April 5, 2011 10:27:22 AM(UTC)
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Originally Posted by: davidduquette Go to Quoted Post
Whirlpool gc3phexns02


David,

Thanks for the model number,

Have you recently replaced the filter, and does the water dispenser work properly ?

Before we replace the inlet valve, try this:

Open the freezer door and make sure the switch on the panel (right side wall) is in the ON position, and observe the LED light. Is the light blinking, on solid or no light.

If the light is not lit or flashing, you have a bad sensor or the icemaker is stuck in a harvest mode

Then press the flapper on the left side of the opening and observe the light,
if the light continues to blink, you have a faulty sensor system. If the light stays on solid, your optic sensor is OK.

If the test to the sensor system checks OK, replace the fill valve, first

Part number: AP4454644
Part number: AP4454644


Thanks and Good Luck,
:) :) :)
davidduquette  
#5 Posted : Tuesday, April 5, 2011 11:40:52 AM(UTC)
davidduquette

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Thanks Joe,

Do you know how I access the fill valve you suggested on this model of refrigerator?

Thanks again,

David :) :)
Joe / APP Team  
#6 Posted : Tuesday, April 5, 2011 2:09:22 PM(UTC)
Joe / APP Team

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Originally Posted by: davidduquette Go to Quoted Post
Thanks Joe,

Do you know how I access the fill valve you suggested on this model of refrigerator?

Thanks again,

David :) :)



David,

You'll need to move the refrigerator out of the cabinet or opening, far enough to get behind the unit.

You'll need to turn the water supply off and unplug the power cord.

It'll be easier to remove the Black lower panel on the back of refrigerator, then start the replacement procedure.

Good Luck,
:) :) :)
madderhatter  
#7 Posted : Wednesday, November 2, 2011 3:28:52 PM(UTC)
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Originally Posted by: Joe / APP Team Go to Quoted Post
David,

Thanks for the model number,

Have you recently replaced the filter, and does the water dispenser work properly ?

Before we replace the inlet valve, try this:

Open the freezer door and make sure the switch on the panel (right side wall) is in the ON position, and observe the LED light. Is the light blinking, on solid or no light.

If the light is not lit or flashing, you have a bad sensor or the icemaker is stuck in a harvest mode

Then press the flapper on the left side of the opening and observe the light,
if the light continues to blink, you have a faulty sensor system. If the light stays on solid, your optic sensor is OK.

If the test to the sensor system checks OK, replace the fill valve, first

Part number: AP4454644
Part number: AP4454644


Thanks and Good Luck,
:) :) :)

This may be the answer I'm looking for, I hope, but want to clarify. My ice maker (Whirlpool Gold) was working fine and now will not fill up with water - I can't even hear it attempt to. Usually I can hear "something" make a click and the water immediately begin to flow.

I checked what you said and with the door open and flapper not depressed the red LED flashes. When I push the flapper in the LED turns solid lit. Switch is on.

Checking the rake thing every half hour or so it appears to be rotating as the tines are in a different location every time I look, but no water going in.

It was working fine yesterday and then last night no-fill.

Thanks much for any guidance !

Jerry
Joe / APP Team  
#8 Posted : Thursday, November 3, 2011 5:23:48 AM(UTC)
Joe / APP Team

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Originally Posted by: madderhatter Go to Quoted Post
This may be the answer I'm looking for, I hope, but want to clarify. My ice maker (Whirlpool Gold) was working fine and now will not fill up with water - I can't even hear it attempt to. Usually I can hear "something" make a click and the water immediately begin to flow.

I checked what you said and with the door open and flapper not depressed the red LED flashes. When I push the flapper in the LED turns solid lit. Switch is on.

Checking the rake thing every half hour or so it appears to be rotating as the tines are in a different location every time I look, but no water going in.

It was working fine yesterday and then last night no-fill.

Thanks much for any guidance !

Jerry


Jerry,

Great job, We can pretty much eliminate the optic sensor system as the issue for now. There are checks you can make at the fill valve, on the back of the refrigerator to verify.
With a multimeter, and the wires disconnected from the green solenoid, attach the meter leads to the wires, and when the rake reaches the 1 to 2 o'clock position, you should read 120 VAC across the wires.
Without a meter, Reverse the wires on the fill valve terminals, Have a large glass handy, when the rake arm reaches the 1 to 2 o'clock position, water will be dispensed from the fountain dispenser for 7 to 8 seconds.
Either test will determine if the icemaker fill circuit is at fault, or the fill valve has failed.

:) :) :)
Evaluator  
#9 Posted : Sunday, September 23, 2012 4:41:59 PM(UTC)
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I have a Whirlpool Gold, model GS5SHAXNL02. I had the problem described here: the water stopped flowing into the ice maker. I first tried turning off the refrigerator, thinking that the line that fills the ice maker might be frozen. That did not fix the problem. I ended up replacing the ice maker and I now have ice again.
Joe / APP Team  
#10 Posted : Monday, September 24, 2012 6:31:18 AM(UTC)
Joe / APP Team

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Originally Posted by: Evaluator Go to Quoted Post
I have a Whirlpool Gold, model GS5SHAXNL02. I had the problem described here: the water stopped flowing into the ice maker. I first tried turning off the refrigerator, thinking that the line that fills the ice maker might be frozen. That did not fix the problem. I ended up replacing the ice maker and I now have ice again.


Evaluator,
Thanks for the update and information. A faulty fill valve is a more common issue, than a failled ice maker fill contact failure. Normally we attach or mention the test process at the ice maker control head and voltages required to make the components operate.
We're glad you were able to repair your refrigerator, and Thanks again for the update.
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