The Cold water inlet is definitly not stuck shut as it does fill with cold water, so current is being sent to the cold water inlet - wondering if its not completly opening.

I'm going tom order replacement valve - if its not that then something funky with the control panel.

Cheers,
Mark

Correct



No, only way of getting water to the softner reservoir is if I run board test with Hot [Heavy] & Softener [Normal] . This is regardless of whether the supply line connected to the Hot inlet is Hot or Cold (so not water pressure).

Thats why I think the cold valve may mot be fully opening.

I've ordered a new Water Inlet Valve so I guess will find out then. If not I'm at a loss.

Good deal I hope it works out.......test of time/usage is as you mentioned the real test.

This thru me off the Cold Water inlet side of the valve with;
""The Cold water inlet is definitly not stuck shut as it does fill with cold water"". And you never took a NF alarm during cold water fill.

Good luck Mark...............Dick

Mark,

""All I can think of is the Cold water inlet was allowing sufficient water pressure not to get a NF alarm but not enough pressure to divert water to softener.

The only way to check would have been a timed fill between my working machine and yours to get a feel for flow rate restriction.

I seem to remember it takes several minutes to trip the NF/No Fill alarm to the console. You can test just turn off your source fill valves and start a wash cycle and time the alarm to the console.

""But they why was there enough pressure to divert to bleach?""

Maybe a dual problem/failure with the softner side of the dispenser valve. Only way to test that out is to throw your old dispenser valve assembly back in the machine after sufficent usage of the new water inlet valve assembly. I would hold on to the original dispenser valve.

Good move to replace the water inlet valve assembly. The other failure of that inlet valve would be a stuck open condition for either Hot or Cold would have caused a real mess with an over fill/flood in the laundry room.

Good job and good luck with the machine…….Dick

buckstopper2
""in Service Mode I can get hot water to dispense but not cold. Should I be able to dispense hot and cold""

Yes but I haven't tried to flow hot water thru the dispenser valve in Service Mode. We do cold water wash cycles for all loads.

If you do a cold water fill of the machine will the machine fill with no issue? If not the Cold Water inlet valve is stuck closed, failed or inlet screen is very clogged.

Tell me if you can do a cold water fill of the machine with no "NF" error code to the console. NF error code means NO FILL.

If the cold water fill is good then I would question if 120VAC is making it to the bleach dispenser valve.

Do you feel OK to measure 120VAC on the terminals of the bleach dispenser valve body with it turned on in Service Mode?

Dick