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boseman75  
#1 Posted : Sunday, August 5, 2012 2:45:56 PM(UTC)
boseman75

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I have a Kenmore 70 series washer, model 110.20722990. I replaced the motor coupling about 6 months ago and washer worked great until recently. The washer will fill with water but the agitator will not spin at all. It used to freely spin by hand counter-clockwise but now it seems completely seized up. It will fill and drain, but no agitation or spinning at all.

Is this likely a transmission or clutch issue?
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Simon / APP Team  
#2 Posted : Monday, August 6, 2012 8:25:27 AM(UTC)
Simon / APP Team

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Hi.

Does the motor run when it should agitate and spin?

Simon.
boseman75  
#3 Posted : Monday, August 6, 2012 2:15:28 PM(UTC)
boseman75

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Yes, the motor is running. The agitator twitched, then nothing. But I can hear the motor and pump running.
boseman75  
#4 Posted : Monday, August 6, 2012 4:00:12 PM(UTC)
boseman75

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The auger will spin clockwise (by hand) on top of the main agitator, but the dogs stop it from going counter-clockwise. Is this the normal behavior?
Simon / APP Team  
#5 Posted : Tuesday, August 7, 2012 8:12:59 AM(UTC)
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Hi.

Yes it's normal. Check the coupling again.

Simon.
boseman75  
#6 Posted : Tuesday, August 7, 2012 11:56:58 AM(UTC)
boseman75

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In taking the new motor coupling off, it appears as though the metal inner piece has broken loose from the plastic.Once that is off, I still cannot manually rotate the agitator blades in any direction. If the clutch or transmission froze up, could this piece have broken loose from that?
Simon / APP Team  
#7 Posted : Tuesday, August 7, 2012 12:39:11 PM(UTC)
Simon / APP Team

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Hi.

Most likely you need a new transmission

Part number: 3360629
Part number: 3360629


Thank you.

Simon.
boseman75  
#8 Posted : Tuesday, August 7, 2012 12:41:04 PM(UTC)
boseman75

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Damn, was hoping it would be the clutch or something similarly cheap. I have the transmission out. Is there any way to look at it and identify if it is bad or the clutch or the brake?
Simon / APP Team  
#9 Posted : Tuesday, August 7, 2012 1:05:33 PM(UTC)
Simon / APP Team

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Grab the small shaft with a pair of pliers (where the coupling goes) and see if you can turn it without effort.

Jammed transmission should be replaced.

Simon.
boseman75  
#10 Posted : Tuesday, August 7, 2012 1:23:17 PM(UTC)
boseman75

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Talked to a washer repairman today, he said a simple test of the transmission is to spin the coupler clockwise, the spindle should rotate back and forth as if agitating. If you spin the coupler counter-clockwise, the spindle should not move at all as that is the spin for the spin-cycle. Has anyone else heard of this?

I can spin the coupler by hand either direction, and the spindle alternates spins both ways.
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