Customer Support 7 days a week

Welcome Guest! You can not login or register.

Notification

Icon
Error

Options
Go to last post Go to first unread
anku  
#1 Posted : Thursday, June 16, 2011 7:15:12 PM(UTC)
anku

Rank: Member

Groups: Registered
Joined: 6/11/2011(UTC)
Posts: 7

Hi,

Circulation pump in my dishwasher, GE QuitePower-III model#GLD5960N00SS is not coming on. I am trying to figure out how to check if something is blocking impeller from moving.

I am having hard time trying to figure out how to get to the impeller attached to the circulation pump. Is impeller wheel accessible from inside dishwasher ? Do I need to somehow remove coarse filter from inside dishwasher tub ?

Appreciate your help !
Sponsor
See inside of your appliance - diagrams and part photos for virtually every model.

powered by AppliancePartsPros.com
 
Joe / APP Team  
#2 Posted : Friday, June 17, 2011 11:26:53 AM(UTC)
Joe / APP Team

Rank: Advanced Member

Groups: Moderators
Joined: 7/14/2010(UTC)
Posts: 5,222

Was thanked: 1 time(s) in 1 post(s)
Originally Posted by: anku Go to Quoted Post
Hi,

Circulation pump in my dishwasher, GE QuitePower-III model#GLD5960N00SS is not coming on. I am trying to figure out how to check if something is blocking impeller from moving.

I am having hard time trying to figure out how to get to the impeller attached to the circulation pump. Is impeller wheel accessible from inside dishwasher ? Do I need to somehow remove coarse filter from inside dishwasher tub ?

Appreciate your help !


Anku,

That would not get you to the impeller assembly.

You need to remove the circulation pump motor assembly from the sump.

1. Remove power. Try to turn fan blade clockwise to determine if seal is stuck and can be broken loose. If motor shaft can not be turned,
cutter blade may be bound up. Proceed to step

#2.

2. On inside of dishwasher, remove sump cover. Remove the
grid and reach down into the sump. Check for blockages such as bone, wire ties, etc. Check "pocket" on left side of sump; if it contains debris, clean thoroughly. If motor shaft cannot be turned, remove mechanism.

The dishwasher must be removed from its
installation to gain access to the circulation pump

and motor.
Remove the support hanger bolt from the motor, disconnect the wire harness to the motor. loosen the clamp holding the motor housing to the sump assembly and slip the motor assembly out and away from the sump.
You'll have access to all the pump assembly components.

Good Luck,
:) :) :)
anku  
#3 Posted : Saturday, June 18, 2011 5:26:11 PM(UTC)
anku

Rank: Member

Groups: Registered
Joined: 6/11/2011(UTC)
Posts: 7

Hello Joe,

Thanks for the reply. I have removed dishwasher from installation. GE document says motor resistance should be 10ohms. When I disconnect power connector to the motor and measure the resistance, I am getting 19.8 ohms. I am suspecting circulation motor has gone bad and planning to replace it with new one. Comment ?
Again appreciate your help.
Thanks.
Joe / APP Team  
#4 Posted : Monday, June 20, 2011 5:47:12 AM(UTC)
Joe / APP Team

Rank: Advanced Member

Groups: Moderators
Joined: 7/14/2010(UTC)
Posts: 5,222

Was thanked: 1 time(s) in 1 post(s)
Originally Posted by: anku Go to Quoted Post
Hello Joe,

Thanks for the reply. I have removed dishwasher from installation. GE document says motor resistance should be 10ohms. When I disconnect power connector to the motor and measure the resistance, I am getting 19.8 ohms. I am suspecting circulation motor has gone bad and planning to replace it with new one. Comment ?
Again appreciate your help.
Thanks.


Anku,

Very good,

I agree, you've got way too much resistance on the winding, a new motor will be a good place to start.

:) :) :)
anku  
#5 Posted : Saturday, July 2, 2011 1:47:48 PM(UTC)
anku

Rank: Member

Groups: Registered
Joined: 6/11/2011(UTC)
Posts: 7

:D

My dishwasher is working great right now. I wanted to go ahead and post my experience, which I believe should benefit other people having similar issue with their dishwasher.

Issue : Dishwasher circulation pump is not running i.e. you can hear normal dishwasher wash cycle washing sound.

Observation :
* When dishwasher is switched on, you can hear water being pumped into dishwasher but then nothing happens after that i.e. no washing is going on.

Steps I followed :
* Looking inside dishwasher for obstruction ... couldn't find any
* Searched on the internet/youtube and found some people have mentioned that it could be due to jammed circulation motor and just need turning of circulation motor's fan (accessible under the dishwasher once you remove toe-kick plate at the bottom...usually head by 2 screws)
* At the bottom of dishwasher, I was able to see circulation motor and move it with the help of a screw driver.
* Circulation motor still wouldn't come on.
* I removed wire (usually a pull type clip) and was able to measure 120V during wash cycle. This confirmed that control board of the dishwasher was working perfectly.
* Measure resistance at circulation motor's terminal, it was ~20ohms. GE QuitePower-III model#GLD5960N00SS circulation motor resistance (as specified in it's technical document) is 10ohms.
* Above steps concluded circulation motor had gone bad.
* Replacement part is WD26X10033
* I searched on the internet and was able to order the part from a reputable part supplier (who also price matched to a competitive internet part supplier). Lesson learned do not forget to search around for the part over internet. It saved me money, total cost including s&h was <$100.
* I measured resistance of new part WD26X10033 at it's circulation motor's terminal and it's value is 11.5 ohms.
* Just to test, I also connected 120V to it's terminal and it was working (as you would expect).
* Now I was ready to install my new part.

Installation of new circulation pump :
* Disconnect supply and switch off water tap under the sink.
* Pull out dishwasher from it's installation. Usually it's held in it's place by 2 screws to the counter.
* In my case I just needed to disconnect drain line. Water supple line had enough slack.
* BTW I found dishwasher to be surprisingly light weight :)
* After pulling dishwasher from it's installation, I turned dishwasher on it's side to get better access to bottom.
* Pulled wires going into circulation motor assembly.
* Circulation pump assembly had one supporting metal help in place by a screw to motor assembly. Unscrew and keep it aside.
* Now I just had to loosen 2 metal clips (one towards dishwasher arms and other one towards drain motor)
* After that circulation motor assembly can be easily pulled out
* Put new circulation motor assembly. Tighten 2 metal clips and supporting screw. Connected wire to the motor.
* Turned dishwasher to upright position and redid all the steps (that I did during un-install) in reverse order to finish installation
* Switched on dishwasher and it working ;)

Have a great day!
Joe / APP Team  
#6 Posted : Tuesday, July 5, 2011 5:36:24 AM(UTC)
Joe / APP Team

Rank: Advanced Member

Groups: Moderators
Joined: 7/14/2010(UTC)
Posts: 5,222

Was thanked: 1 time(s) in 1 post(s)
Originally Posted by: anku Go to Quoted Post
:D

My dishwasher is working great right now. I wanted to go ahead and post my experience, which I believe should benefit other people having similar issue with their dishwasher.

Issue : Dishwasher circulation pump is not running i.e. you can hear normal dishwasher wash cycle washing sound.

Observation :
* When dishwasher is switched on, you can hear water being pumped into dishwasher but then nothing happens after that i.e. no washing is going on.

Steps I followed :
* Looking inside dishwasher for obstruction ... couldn't find any
* Searched on the internet/youtube and found some people have mentioned that it could be due to jammed circulation motor and just need turning of circulation motor's fan (accessible under the dishwasher once you remove toe-kick plate at the bottom...usually head by 2 screws)
* At the bottom of dishwasher, I was able to see circulation motor and move it with the help of a screw driver.
* Circulation motor still wouldn't come on.
* I removed wire (usually a pull type clip) and was able to measure 120V during wash cycle. This confirmed that control board of the dishwasher was working perfectly.
* Measure resistance at circulation motor's terminal, it was ~20ohms. GE QuitePower-III model#GLD5960N00SS circulation motor resistance (as specified in it's technical document) is 10ohms.
* Above steps concluded circulation motor had gone bad.
* Replacement part is WD26X10033
* I searched on the internet and was able to order the part from a reputable part supplier (who also price matched to a competitive internet part supplier). Lesson learned do not forget to search around for the part over internet. It saved me money, total cost including s&h was <$100.
* I measured resistance of new part WD26X10033 at it's circulation motor's terminal and it's value is 11.5 ohms.
* Just to test, I also connected 120V to it's terminal and it was working (as you would expect).
* Now I was ready to install my new part.

Installation of new circulation pump :
* Disconnect supply and switch off water tap under the sink.
* Pull out dishwasher from it's installation. Usually it's held in it's place by 2 screws to the counter.
* In my case I just needed to disconnect drain line. Water supple line had enough slack.
* BTW I found dishwasher to be surprisingly light weight :)
* After pulling dishwasher from it's installation, I turned dishwasher on it's side to get better access to bottom.
* Pulled wires going into circulation motor assembly.
* Circulation pump assembly had one supporting metal help in place by a screw to motor assembly. Unscrew and keep it aside.
* Now I just had to loosen 2 metal clips (one towards dishwasher arms and other one towards drain motor)
* After that circulation motor assembly can be easily pulled out
* Put new circulation motor assembly. Tighten 2 metal clips and supporting screw. Connected wire to the motor.
* Turned dishwasher to upright position and redid all the steps (that I did during un-install) in reverse order to finish installation
* Switched on dishwasher and it working ;)

Have a great day!


Anku,

Great job, great report, It will come in handy for others, and we appreciate it.
Every repair is different, and your information will assist other's in the future.

Thanks,

Good Luck,
:) :) :)
Licher  
#7 Posted : Monday, May 7, 2012 6:32:40 PM(UTC)
Licher

Rank: Member

Groups: Registered
Joined: 5/7/2012(UTC)
Posts: 1

Just want to add to this thread as it help me fix my dishwasher tonight. To preface, I had a sound coming from the dishwasher like a garbage disposal. After reading this thread, I determined it was the grinder making the noise. I wasn't sure if there was something in there that I could remove, or if the pump was bad and I had to replace it. Either way, you can follow the steps below to access and replace the pump.

So, I pulled the dishwasher out, and flipped it on it's side, shown in the attached pic. The steps I used to fix the prob
1. Turned off breaker!!!
2. Removed racks from inside the dishwasher
3. Pulled dishwasher out by unscrewing the two screws attaching it at the top
4. Flipped dishwasher on it's side
5. Disconnected the power connection at #1 in the photo
6. Loosened the screw at #2, but didn't fully remove as it was holding the heavy pump up
7. Loosened hose clamp at #3
8. Removed screw at #2
9. Pump will almost fall right off now, but may require a little wiggling
10. After removing the pump, I found a piece of glass wedged under the grinder(shown in other picture)
11. I shook the pump a round a little bit and the piece of glass fell out
12. Then, I cleaned the rest of the debris around the grinder blade
13. Then I figured while I had it open, I should clean out the other stuff by loosening the hose clamp at #4, and the four screws at #5 (glad I did because I found another piece of glass in there)
14. Then I reversed the process to put it back together

Sounds great now and I hope this can help someone else.
Licher attached the following image(s):
IMG_20120507_192650.jpg
IMG_20120507_193503.jpg
Joe / APP Team  
#8 Posted : Tuesday, May 8, 2012 5:19:33 AM(UTC)
Joe / APP Team

Rank: Advanced Member

Groups: Moderators
Joined: 7/14/2010(UTC)
Posts: 5,222

Was thanked: 1 time(s) in 1 post(s)
Originally Posted by: Licher Go to Quoted Post
Just want to add to this thread as it help me fix my dishwasher tonight. To preface, I had a sound coming from the dishwasher like a garbage disposal. After reading this thread, I determined it was the grinder making the noise. I wasn't sure if there was something in there that I could remove, or if the pump was bad and I had to replace it. Either way, you can follow the steps below to access and replace the pump.

So, I pulled the dishwasher out, and flipped it on it's side, shown in the attached pic. The steps I used to fix the prob
1. Turned off breaker!!!
2. Removed racks from inside the dishwasher
3. Pulled dishwasher out by unscrewing the two screws attaching it at the top
4. Flipped dishwasher on it's side
5. Disconnected the power connection at #1 in the photo
6. Loosened the screw at #2, but didn't fully remove as it was holding the heavy pump up
7. Loosened hose clamp at #3
8. Removed screw at #2
9. Pump will almost fall right off now, but may require a little wiggling
10. After removing the pump, I found a piece of glass wedged under the grinder(shown in other picture)
11. I shook the pump a round a little bit and the piece of glass fell out
12. Then, I cleaned the rest of the debris around the grinder blade
13. Then I figured while I had it open, I should clean out the other stuff by loosening the hose clamp at #4, and the four screws at #5 (glad I did because I found another piece of glass in there)
14. Then I reversed the process to put it back together

Sounds great now and I hope this can help someone else.


Licher,
Great job, Thanks for the update and your step by step instructions.
We're sure it will come in handy, for future "do it yourselfers". It's also a good reference for noisy dishwashers, "hard" articles in a pump are pretty common in dishwashers, and thanks to you, some people may try to diagnose and repair their machines as well.

Thanks Again,
Wigdahln  
#9 Posted : Wednesday, May 9, 2012 3:03:49 AM(UTC)
Wigdahln

Rank: Member

Groups: Registered
Joined: 5/9/2012(UTC)
Posts: 1

I have a 46 Gallon Bowfront and I recently purchased a Marineland Penguin 350 HOB filter and omg it was LOUD. So I moved the impeller a little and it stopped to a light hummm.
Aura vie
Users browsing this topic
Guest (3)
Forum Jump  
You can post new topics in this forum.
You can reply to topics in this forum.
You can delete your posts in this forum.
You can edit your posts in this forum.
You cannot create polls in this forum.
You can vote in polls in this forum.