I have this Kitchenaid free standing ice maker. The ice doesn't get very thick before it falls onto the cutting grid. The pump was just replaced and the water appears to move freely through the system. The condenser coil is clean. After two days there is only a handfull of thin ice in the basin.
It does appear that the water seems to refresh in the water tub before the ice gets to its appropriate thickness. Can anyone help? Is this a thermister problem, an electronic ciruit board problem, or what?