Customer Support 7 days a week

Welcome Guest! You can not login or register.

Notification

Icon
Error

Options
Go to last post Go to first unread
gtmoore  
#1 Posted : Friday, September 2, 2011 5:21:33 AM(UTC)
gtmoore

Rank: Member

Groups: Registered
Joined: 9/2/2011(UTC)
Posts: 4

I purchased this LG refrigerator (LTC22350WH) the first week of July and the installers appeared to have really screwed up. They did not balance the refrigerator and thus the doors when opened continued to open all the way out. They said this was fine and that the refrigerator could not be balanced. Well, about 10 days ago, I noticed some dripping from two holes toward the front of the refrigerator, not a lot. Then two days ago, there was a lot of leaking into the refrigerator compartment, so much that it filled the door tray completely with water. I believe what happened is that the water could not make it to the drainage tube in the back of the unit when it defrosted and instead had been going toward the front and leaking into the refrigerator compartment and forming sheets of ice underneath the floor of the freezer. I have since pulled the manual and balanced the refrigerator properly and it no longer leaks. My question is do I need to completely defrost the refrigerator by unplugging it for a couple hours to get rid of all the ice that formed as a result of being unbalanced? Also, do you think any damage has been caused to the unit as a result of the water leaking?

Thanks so much.
Sponsor
See inside of your appliance - diagrams and part photos for virtually every model.

powered by AppliancePartsPros.com
 
magician59  
#2 Posted : Friday, September 2, 2011 5:47:34 AM(UTC)
magician59

Rank: Advanced Member

Groups: Senior Expert
Joined: 8/16/2007(UTC)
Posts: 3,273

The ice has to be eliminated. If you can do that by unplugging the unit, do so. If you lose food during the extended defrost, bring it to the attention of the company that sent the joker who said nothing was wrong.
gtmoore  
#3 Posted : Friday, September 2, 2011 6:02:12 AM(UTC)
gtmoore

Rank: Member

Groups: Registered
Joined: 9/2/2011(UTC)
Posts: 4

Originally Posted by: magician59 Go to Quoted Post
The ice has to be eliminated. If you can do that by unplugging the unit, do so. If you lose food during the extended defrost, bring it to the attention of the company that sent the joker who said nothing was wrong.

Will the pan underneath the refrigerator be able to handle all of the water that will be draining from the melted ice that built up in the refrigerator during the manual defrost?
magician59  
#4 Posted : Friday, September 2, 2011 6:27:15 AM(UTC)
magician59

Rank: Advanced Member

Groups: Senior Expert
Joined: 8/16/2007(UTC)
Posts: 3,273

If there's so much ice that you're afraid the drip pan will overflow, you can;
1. be handy with enough towels to soak it up
2. use a wet vac to suck it up
OR
3. open up the evaporator compartment and help it defrost by (VERY GENTLY) chipping some of the ice out. Keep tools away from the evaporator coil itself.
gtmoore  
#5 Posted : Friday, September 2, 2011 6:46:10 AM(UTC)
gtmoore

Rank: Member

Groups: Registered
Joined: 9/2/2011(UTC)
Posts: 4

Originally Posted by: magician59 Go to Quoted Post
If there's so much ice that you're afraid the drip pan will overflow, you can;
1. be handy with enough towels to soak it up
2. use a wet vac to suck it up
OR
3. open up the evaporator compartment and help it defrost by (VERY GENTLY) chipping some of the ice out. Keep tools away from the evaporator coil itself.

Great, thank you so much for your help. Do you think its OK to use a hair dryer to speed the process?
magician59  
#6 Posted : Friday, September 2, 2011 7:20:19 AM(UTC)
magician59

Rank: Advanced Member

Groups: Senior Expert
Joined: 8/16/2007(UTC)
Posts: 3,273

A hair dryer is fine. Just keep it moving.
gtmoore  
#7 Posted : Friday, September 2, 2011 8:50:28 AM(UTC)
gtmoore

Rank: Member

Groups: Registered
Joined: 9/2/2011(UTC)
Posts: 4

Thanks again!
scottthefixitguy  
#8 Posted : Saturday, April 8, 2017 10:19:25 PM(UTC)
scottthefixitguy

Rank: Member

Groups: Registered
Joined: 10/19/2009(UTC)
Posts: 39

Here's a video on how to keep the drain hole from icing up:

https://youtu.be/x_PPdSF2Ze4
Users browsing this topic
Guest (5)
Forum Jump  
You can post new topics in this forum.
You can reply to topics in this forum.
You can delete your posts in this forum.
You can edit your posts in this forum.
You cannot create polls in this forum.
You can vote in polls in this forum.