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Water and Ice Dispensing Problem
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Model: GSC23KSTESS Brand: GE Age: 1 - 5 years
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Viviana  
#11 Posted : Thursday, August 18, 2011 4:18:34 PM(UTC)
Viviana

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I'm having a similar problem. The dispenser lights used to dim when we tried to dispense water or ice but now they don't come on at all. When we try to dispense water we can hear the compressor turn off and there is a loss of power to the interior temperture display in the fridge. we replaced the Interface Display assembly but it didnt make a difference. We also checked behind the grill for any loose wires but don't see anything wrong there either.

If anyone has any suggestions we would appreciate it.
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Viviana  
#12 Posted : Thursday, August 18, 2011 4:28:25 PM(UTC)
Viviana

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Originally Posted by: Gene Go to Quoted Post
Remove the ice bucket. Remove the wires from the auger motor, tape the light switch in and check for 120 VAC to the auger motor while the ice release on the door is pushed in. Post the results.

Here are the breakdown diagrams and Ice maker & dispenser replacement parts for General Electric GSC23KSTESS Refrigerator | AppliancePartsPros.com

Gene.


We did this and when i pressed the ice dispenser the compressor and fan clicked off. Now it's not kicking back on.
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Gene  
#13 Posted : Saturday, August 20, 2011 5:09:00 PM(UTC)
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Originally Posted by: Viviana Go to Quoted Post
We did this and when i pressed the ice dispenser the compressor and fan clicked off. Now it's not kicking back on.


Very likely the problem is a bad main control board. What is the complete model number of your refrigerator?

Gene.
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Viviana  
#14 Posted : Sunday, August 21, 2011 9:02:27 AM(UTC)
Viviana

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Our model number is PSS26SHRE SS
We placed an order already for the main control board WR55X10942. Just waiting for it to arrive so we can replace it.
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Gene  
#15 Posted : Tuesday, August 23, 2011 3:17:02 PM(UTC)
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Good luck. Keep us posted.

Gene.
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Minnesnowta  
#16 Posted : Saturday, September 17, 2011 4:47:00 AM(UTC)
Minnesnowta

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Originally Posted by: benhilljr Go to Quoted Post
Gene...........thanks for all your advise. However none of them was the problem.

somehow i came across a connector under the fridge when i started to trace the tubing. it is right in front just behind the grill. There is a blue, red and white wire and after doing some pull test, the white wire just came apart. Looked like it was burned. Now i know why the light would come on and die once you press the dispenser. this wire probably passes a lot of voltage. should be a GE quality issue.
Reconnected it properly and BINGO - dispenser now works beautifully.


Had the exact same issue here but my wires looked corroded. So I clipped the wires from the connector and rewired them together using wire screws. bad connector that corrodes is the problem.
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