Rank: Member
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Joined: 5/13/2011(UTC) Posts: 1
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been out of the country for a few months microwave was un plugged from wall, on reconnecting it only says F3 and the touch pad wont change anything.Any advice would be appreciated.
Regards Garry
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Rank: Advanced Member
Groups: Senior Expert, Administrators Joined: 7/19/2007(UTC) Posts: 27,455
Was thanked: 4 time(s) in 4 post(s)
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Garry, The "F3" error code means "Shorted key panel". The correction is to replace the membrane switch (#15 on the diagram). - The membrane switch Part number: AP3191565
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Rank: Member
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Joined: 8/14/2011(UTC) Posts: 3
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I'm having a similar issue with JVM1870SF001; I was able to unplug & re-plug inn the microwave and doing that several times over the course of a month got me by. Now that won't work either. I want to make sure I'm ordering the right part. Do I need just a keypad or the whole control panel? If just a keypad, what is the part number? My model has a black keypad currently. Thank you! Originally Posted by: Gene Garry, The "F3" error code means "Shorted key panel". The correction is to replace the membrane switch (#15 on the diagram). - The membrane switch Part number: AP3191565
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Rank: Advanced Member
Groups: Senior Expert, Administrators Joined: 7/19/2007(UTC) Posts: 27,455
Was thanked: 4 time(s) in 4 post(s)
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According to the model number you posted you have to order the complete control panel. - The control panel Part number: AP3418746
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Rank: Member
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Joined: 8/14/2011(UTC) Posts: 3
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That's what I thought but glad to hear. Thank you for your quick response. I'll check back in on how the new part works.
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Rank: Advanced Member
Groups: Senior Expert, Administrators Joined: 7/19/2007(UTC) Posts: 27,455
Was thanked: 4 time(s) in 4 post(s)
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You are welcome. Good luck.
Gene.
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Rank: Member
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Joined: 8/14/2011(UTC) Posts: 3
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Originally Posted by: Gene You are welcome. Good luck.
Gene. Just wanted to follow up that the control panel did the trick. Thanks! One thing for others to note that the ribbon from the control panel needs to be coerced into the proper port on the smartboard. The first time I tried I didn't want to push it too hard and it wasn't in far enough. So when I turned the power on, I got to the point where I needed to set the clock, but none of the touchpad keys worked. I unscrewed the control panel and just worked on pushing the ribbon in all the way and that did the trick. Microwave's as good as new now. Thanks again!
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Rank: Advanced Member
Groups: Senior Expert, Administrators Joined: 7/19/2007(UTC) Posts: 27,455
Was thanked: 4 time(s) in 4 post(s)
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You are welcome. Thank you for the feedback.
Gene.
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